Mohamed Abdallah
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Mohamed Abdallah Email & Phone Number

IT Field Specialist, Special Technology Services at Thomson Reuters at Thomson Reuters
Location: Egypt, Egypt, Egypt 4 work roles 1 school
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Current company
Role
IT Field Specialist, Special Technology Services at Thomson Reuters
Location
Egypt, Egypt, Egypt
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Who is Mohamed Abdallah? Overview

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Mohamed Abdallah is listed as IT Field Specialist, Special Technology Services at Thomson Reuters at Thomson Reuters, a company with 47271 employees, based in Egypt, Egypt, Egypt. AeroLeads shows a matched LinkedIn profile for Mohamed Abdallah.

Mohamed Abdallah previously worked as Lead Information Technology Specialist at Thomson Reuters and Information Technology Specialist at Nokia Siemens Networks. Mohamed Abdallah holds Bachelor Of Science In Computer Information Systems And Management, Information Technology from El-Madinah Academy.

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Thomson Reuters

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Profile bio

About Mohamed Abdallah

IT specialist with 10+ years of experience, a reliable, hardworking, customer-focused, self-employed enthusiastic independent person. An excellent team player who works to tight deadlines in high pressured environments. Combining strong hands-on experience in both project and technical areas with an understanding of both project management and IT service management principles along with PMP and ITIL.CORE SKILLS & EXPERIENCETechnical Experience:• Infrastructure support, Windows 7/10 desktop and Windows server 2012/2016• Active Directory administration• Microsoft Exchange and Blackberry Enterprise Server administration• Citrix XenApp, XenDesktop, VDI, VMWare ESX• Mobile Device Management (MDM/EMM) including Airwatch, BES, Blackberry, iOS & Android, DEP/VPP, Apple Business Manager• Office365, Exchange Online• Market Data support including Reuters 3000Xtra, TR Eikon, DataStream.• Media infrastructures (World News Express (WNE)), RLS (Reuters Live Service), TV & Satellite Services -News Apps, Lynx, iNews, Fotostation.• “Very Small Aperture Terminal” (VSAT) Links, BGAN, Thurayaphones.• Application support, upgrades and deployments• HP and Dell hardware support including desktop, laptop and server• TCP/IP, DHCP, DNS, LAN/WAN, Cisco, VPN and Remote Access• Cisco IP telephony, MS TEAMS• Root cause analysis, major incident resolution and managing escalationsOther Relevant skills and experience:• PMP and ITIL 2011 Foundation certified• Working to ITIL best practices and defined service level agreements• Incident, Problem and Change management processes• IT Service Management systems include Remedy, HEAT, HP Service Manager and SNOW.• Migration projects, deployments, hardware refresh and office moves• Gathering and analysis of project data, preparation of user and stakeholder communications• Working with 3rd party suppliers, external vendors and internal stakeholders

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Thomson Reuters
Thomson Reuters
IT Field Specialist, Special Technology Services at Thomson Reuters
toronto, ontario, canada
Website
Employees
47271
AeroLeads page
4 roles

Mohamed Abdallah work experience

A career timeline built from the work history available for this profile.

It Field Specialist, Special Technology Services At Thomson Reuters

Current

Cairo, Egypt

Deliver assigned tasks for Events, Projects, Disaster recover, emergency response and hostile response within MEA region.Ensure compliance of standards and policies for the IT Services.Global Technical Delivery across all disciplines within a number of different service sectors.Acts as a change agent to continually improve operational processes and.

Feb 2020 - Present

Lead Information Technology Specialist

Cairo, Egypt

  • Provide technical support for Thomson Reuters Cairo office (24/7) since 2009, responsible forthe IT services & infrastructure.
  • Plan and execute around the clock support and migration projects in high important TReditorial office in the Middle East.
  • Act as a point of escalation and provide recommendations on specific solutions andtechnologies.
  • Provide special support\workaround during major incidents.
  • Provide field services for photographers’ workshops and events.
  • I supported the editorial (including TV and Pix) during emergency and hostile events of theEgyptian revolution of 2011.
Jan 2009 - Jan 2020

Information Technology Specialist

Nokia Siemens Networks

Cairo, Egypt

Jan 2007 - Jan 2009

Technical Support Engineer

Fujitsu Siemens

Cairo, Egypt

Jan 2004 - Jan 2007
Team & coworkers

Colleagues at Thomson Reuters

Other employees you can reach at tr.com. View company contacts for 47271 employees →

1 education record

Mohamed Abdallah education

  • El-Madinah Academy
    El-Madinah Academy
    Information Technology
FAQ

Frequently asked questions about Mohamed Abdallah

Quick answers generated from the profile data available on this page.

What company does Mohamed Abdallah work for?

Mohamed Abdallah works for Thomson Reuters.

What is Mohamed Abdallah's role at Thomson Reuters?

Mohamed Abdallah is listed as IT Field Specialist, Special Technology Services at Thomson Reuters at Thomson Reuters.

Where is Mohamed Abdallah based?

Mohamed Abdallah is based in Egypt, Egypt, Egypt while working with Thomson Reuters.

What companies has Mohamed Abdallah worked for?

Mohamed Abdallah has worked for Thomson Reuters, Nokia Siemens Networks, and Fujitsu Siemens.

Who are Mohamed Abdallah's colleagues at Thomson Reuters?

Mohamed Abdallah's colleagues at Thomson Reuters include Harini V, Roberto Valdez Barba, Lobna Sabry, Maksim Chernyshev, and Angeliki Koutantou.

How can I contact Mohamed Abdallah?

You can use AeroLeads to view verified contact signals for Mohamed Abdallah at Thomson Reuters, including work email, phone, and LinkedIn data when available.

What schools did Mohamed Abdallah attend?

Mohamed Abdallah holds Bachelor Of Science In Computer Information Systems And Management, Information Technology from El-Madinah Academy.

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