Mohammed Abdullah Email & Phone Number

Cairo, Egypt

Installed and configured computer systems and applications. Responded to customer inquiries, troubleshooting and resolving challenges. Maintained and monitored computer networks, resolving technical issues related to network interruptions. Provided in-person client support to diagnose hardware problems and created training materials for troubleshooting.

Cairo, Egypt

Served as the primary contact for customer account management, building and maintaining strong client relationships. Negotiated contracts, developed trusted advisor relationships, and ensured timely delivery of solutions. Prepared reports on account status and collaborated with the sales team to identify growth opportunities.

Cairo, Egypt

Conducted customer facility walk-through for successful implementation. Provided onsite training and post-implementation support. Assisted the sales team with product demonstrations and participated in product development meetings.

Al Jizah, Egypt

Developed troubleshooting strategies, created plans for network software upgrades, and ensured network continuity. Worked with department managers to assess network needs and provided technical support across the company.

Al Jizah, Egypt

Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identificationGenerate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of company’s social contentModerate all user-generated content in line with the moderation policy for each communityCreate editorial calendars and syndication schedulesContinuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the informationCollaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

Al Jizah, Egypt

Design web pages, brochures, logos, signs, books, magazine covers, annual reports, advertisements, and other communication materials.Create these materials by hand or by using technology, including computer software programs. Photoshop, Illustrator, InDesign, and more—is the standard in the industry, and most employers expect designers to be proficient with its programs.Select type size and style to enhance the readability of text and image.Produce drafts for review by clients and make revisions based on the feedback received.Review final productions for errors and ensure that final prints reflect our specifications.

Al Jizah, Egypt

Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identificationGenerate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of company’s social contentModerate all user-generated content in line with the moderation policy for each communityCreate editorial calendars and syndication schedulesContinuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the informationCollaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

Al Jizah, Egypt

Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs Creating rational strategies for upgrading the company’s network software whenever a new update is available Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem Staying up to date with new network technology and reporting this information to the executive team each quarter Working closely with other department Managers to assess the growth needs and maintenance of the company’s network. Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Possibly training junior staff

Al Jizah, Egypt

Design web pages, brochures, logos, signs, books, magazine covers, annual reports, advertisements, and other communication materials.Create these materials by hand or by using technology, including computer software programs. Photoshop, Illustrator, InDesign, and more—is the standard in the industry, and most employers expect designers to be proficient with its programs.Select type size and style to enhance the readability of text and image.Produce drafts for review by clients and make revisions based on the feedback received.Review final productions for errors and ensure that final prints reflect our specifications.

Cairo, Egypt

Design web pages, brochures, logos, signs, books, magazine covers, annual reports, advertisements, and other communication materials.Create these materials by hand or by using technology, including computer software programs. Photoshop, Illustrator, InDesign, and more—is the standard in the industry, and most employers expect designers to be proficient with its programs.Select type size and style to enhance the readability of text and image.Produce drafts for review by clients and make revisions based on the feedback received.Review final productions for errors and ensure that final prints reflect our specifications.

Cairo, Egypt

Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identificationGenerate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of company’s social contentModerate all user-generated content in line with the moderation policy for each communityCreate editorial calendars and syndication schedulesContinuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the informationCollaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

Cairo, Egypt

I was Responsable about all printing things , social media posts and so on.

Cairo, Egypt

I was receiving calls from new customers, some cases need to know how to connect things, other have a problem and we trying to troubleshoot and solve the problem over phone, other we escalate the ticket to the Maintenance Department. Answer customer's inquiry and trying to handle nervous and angry customers to make the customer with the end of the call feel satisfied.

Cairo, Egypt

trying to memorize every course to pass exams"not all courses". :)

Cairo, Egypt

Making contents, designs and take care of social media posts with the team.

Egypt

Microsoft App Factory