❖ Served as the primary liaison between Amazon and business partners.❖ Provided timely and accurate operational assistance to Merchants who sold on the Amazon platform.❖ Demonstrating effective, clear and professional written and oral communication.❖ Assuring Seller listings on the website are active and troubleshoot technical issues and glitches with internal software's and tools.❖ Reconciliation on daily basis of all seller inventories which keeps reports updated.

Database Management, Data cleansing & segregation.Payment & Purchase order execution.Invoicing & Accounts handling.Ledger & Opening/Closing balance evaluation.Employee Verification & Background verification.ITR Filing

Helping North America Amazon employees with all help required pertaining to HR related questions, Starting from Hiring, payroll, benefits, leaves, exit, policies.Salesforce in-depth usage, PeopleSoft HRMSADP – US Payroll toolTime and Attendance SystemTrouble Ticketing – Service Request Workflow Web ApplicationMaking Human Resource Services simple and uncomplicated through dedicated support over calls.Monitoring the tickets logged and approaching the issue with a resolution.Engaging in the HRS spectrum in diverse range :- Pay, Attendance, Policies, Exit, Career, Leave Management,Workplace injury & Compensation, Benefits and coverage and Medical Restrictions in the workplaceFirst point of contact for HR concerns for North America Amazon EmployeesCross-trained in all areas of the ERC so our internal employees can have one-call resolution.