Mohamed Anwar

Mohamed Anwar Email and Phone Number

Senior Director Corporate Communications @ e&
United Arab Emirates
Mohamed Anwar's Location
United Arab Emirates, United Arab Emirates
Mohamed Anwar's Contact Details

Mohamed Anwar personal email

About Mohamed Anwar

Executive Director with +25 years of a proven successful track, leading end-user support operations.With business administration background, I have led major telecom service improvement programmes and projects. My expertise include - but not limited to workforce management, end user support operations management, quality and compliance, resource planning, L&D, process excellence and service design.solid experience in onshore and offshore operations, leading 400+ teams for 2 of the biggest telecom brands worldwide.

Mohamed Anwar's Current Company Details
e&

E&

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Senior Director Corporate Communications
United Arab Emirates
Mohamed Anwar Work Experience Details
  • E&
    Senior Director Corporate Communications
    E&
    United Arab Emirates
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  • E&
    Senior Director Corporate Communications
    E& Jan 2024 - Present
    United Arab Emirates
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  • Etisalat
    Senior Director Service Design And Assurance
    Etisalat Apr 2021 - May 2024
    United Arab Emirates
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  • Etisalat
    Director Service Assurance
    Etisalat Oct 2015 - Apr 2021
    View
  • Etisalat
    Senior Manager Quality Assurance And Customer Satisfaction
    Etisalat Mar 2014 - Oct 2015
    View
  • Etisalat
    Contact Centre Senior Manager (Home Services)
    Etisalat Aug 2011 - Oct 2015
    Uae
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  • Etisalat
    Contact Centre Manager (Internet)
    Etisalat Jul 2008 - Sep 2011
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  • Du
    Contact Centre Manager
    Du 2006 - 2008
    Dubai, United Arab Emirates
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  • Showtime
    Contact Centre Team Manager
    Showtime 2004 - 2006
    Dubai, United Arab Emirates
    View
  • Osn
    Contact Centre Manager
    Osn 2003 - 2004
    Cairo, Egypt
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  • Vodafone Egypt
    Call Centre Senior Supervisor
    Vodafone Egypt 1998 - 2003
    View

Mohamed Anwar Skills

Account Management Bpo Business Analysis Crm Call Center Call Centers Change Management Coaching Contact Centers Customer Experience Customer Retention Customer Satisfaction Customer Service Employee Engagement Forecasting Gsm Key Performance Indicators Leadership Management Negotiation Microsoft Office New Business Development Operations Management Outsourcing Performance Management Project Management Project Planning Sales Recruiting Sales Management Sales Operations Service Delivery Sla Strategy Team Building Team Leadership Team Management Training Telecommunications Teamwork Training Delivery Troubleshooting Vas Vendor Management Workforce Management Customer Relationship Management

Mohamed Anwar Education Details

Frequently Asked Questions about Mohamed Anwar

What company does Mohamed Anwar work for?

Mohamed Anwar works for E&

What is Mohamed Anwar's role at the current company?

Mohamed Anwar's current role is Senior Director Corporate Communications.

What is Mohamed Anwar's email address?

Mohamed Anwar's email address is mo****@****ail.com

What schools did Mohamed Anwar attend?

Mohamed Anwar attended Ain Shams University.

What skills is Mohamed Anwar known for?

Mohamed Anwar has skills like Account Management, Bpo, Business Analysis, Crm, Call Center, Call Centers, Change Management, Coaching, Contact Centers, Customer Experience, Customer Retention, Customer Satisfaction.

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