I worked as an Operations Manager at Olivarti for over two years, I oversee the daily operations, ensure customer satisfaction and improve planning processes. I am also pursuing my MBA at Bahcesehir University, where I am learning advanced business skills and strategies. I have a bachelor's degree in Business Administration from the International School of Business Sfax, where I graduated with honors. I have also earned two certifications in Six Sigma and Community Management, demonstrating my commitment to quality and social media engagement. I am a skilled communicator, and problem-solver and I value collaboration, excellence, and customer loyalty.