Customer Service:- Take full ownership of customer service standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling the fulfillment of an exceptional experience for the customer. -Ensure customer concerns are addressed promptly and professionally and escalated in a timely manner to the Store Manager when necessary. -Keep the customer in mind through all interactions. -Support internal teams as and when required through the sales process ensuring maximum benefit to the business. - Recommend, select, and help locate or obtain merchandise based on customer need in other Majid Al Futtaim Fashion brands and stores, if not available in-store.Sales: - Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind. -Contribute to enhanced sales targets with thorough product knowledge, taking opportunities to upsell and cross-sell. - Ensure awareness and understanding of product range and current instore promotion details, sharing the information with customers to encourage sales. - Operate the cash register, receive payments in all authorized modes and issue receipts/bills against purchases.Standards: Ensure store standards are maintained at all times, supporting with instore tasks including but not limited to cleanliness, tidiness, and replenishment. -Ensure store opening and closing checklists are completed in a timely manner, with responsibility for all stock-related activities like delivery and tracking of stock, replenishment, availability, and display.- Ensure VM standards are in line with VM guidelines at all times.- Be aware of and monitor potential security risks, escalating issues or concerns where necessary.- Comply with all store security policies and regulations, minimizing exposure to stock loss.