Mohamed El Sayed Email & Phone Number

Saudi Arabia

Alexandria, Egypt

Sharm El Sheikh, South Sinai, Egypt

Al Jizah, Egypt

Human Resources Manager In charge

El Sheikh Zaid, Al Jizah, Egypt

AHRM & Human Resources Business Partner

Dahab

Alexandria Egypt

1. Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards 2. Responsible for all governmental relation ( Labor office , Insurance office , Health insurance office , Immigration Office .3. Assist with recruitment process including responding to applications and resumes, checking references and processing new hire paperwork. Maintain and update all computer records. 4. Maintain confidentiality of information in the department including conversations, personal information and medical files. 5. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact7. Work harmoniously and professionally with co-workers and supervisors.8. Maintain and update bulletin boards in service area for sharing company information with all staff. 9. Complete all payroll records for proper signature.10. Run monthly, quarterly and annual reports from HR computer system.11. Assist with planning and execution of all employee relations events.

Alexandria Governorate, Egypt

1. Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards (25%)2. Assist with recruitment process including responding to applications and resumes, checking references and processing new hire paperwork. (15%)3. Maintain and update all computer records. (15%) 4. Maintain confidentiality of information in the department including conversations, personal information and medical files. (10%)5. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)6. Maintain a clean, neat and organized work area. (10%)7. Work harmoniously and professionally with co-workers and supervisors. (10%)8. Maintain and update bulletin boards in service area for sharing company information with all staff. (5%)9. Complete all payroll records for proper signature.10. Run monthly, quarterly and annual reports from HR computer system.11. Assist with planning and execution of all employee relations events.1. Check HR internal mailbox and post outgoing HR mail.2. Assist with quarterly locker checks.

Accurately take Guest orders by means of Phone, ensure that Guest name, Room number, time of Guest order and Delivery timings are clearly registered. Follow established phone courtesy standards and actively sell food and beverage using up-selling techniques. Receive guest restaurant reservations and requests for “Private Dining Room” according to established hotel standards. 2. Input Guest orders in Micros and issue guest check for each order. Ensure all special guest requests are very well explained to the kitchen via Micros. In case of guests with dietary restrictions inform the Manager on duty and the Chef. 3. Make knowledgeable, informed and articulate recommendations and suggestions regarding all menu items. Offer information on all menu items, beverage items and help guest with food and wine Pairings, advise guest with approximate time frame for preparation, delivery and answer any other general guest questions. 4. Monitor guest orders and ensure that all guest orders are delivered within the quoted time. The Guest order tickets should have both what time the order was taken and the delivery time. 5. Coordinate guest amenities with Executive office and follow up with front desk and Housekeeping of any room changes, cancelations, do not disturb rooms. 6. Co-ordinate with housekeeping for pick-up of Guest trays and Tables after completion of guest meals. Maintain the pick-up log and follow up with service staff for tray pick-ups. 7. Assist the Room Service staff during peak times and help in coordinating and setting up Room service tables for servers. Provide general supervision and coordination of Room Service Servers. 8. Responsible for issued banks, payments, , monitor and pay gratuities to food and beverage employees. Conduct shift end reports and forward them to the accounting department. 9. Take ownership within reason of any special Guest request or Guest Complaints and if needed refer to Manager on duty

High School Diploma, Human Resources Management/Personnel Administration, General, Certificate

Licentiate Degree, Civil

High School