Mohamed Elagbash Email & Phone Number

Sudan

• Plan and implement Local Area Network (LAN), Wide Area Network (WAN), and voice networking systems. • Administer and supporting Active Directory, DNS & Microsoft Exchange 2003.• Support and maintain enterprise e-mail systems, as well as anti-virus, anti-spam, at server and client levels.• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.• Perform regular security monitoring to identify any possible intrusions.• Provide expertise in the design, integration, and management of computer networks. • Plan and implement network standards to support the global communications network. • Evaluate and implement network communications devices such as routers, switches, hubs, PBX systems, etc. between heterogeneous computer networks. • Train people in computer system use.• Looking after MCR, News Room ,Studio and the Avid system • Coordinate with vendors and with company personnel in order to facilitate purchases.

• WLAN (MAN) Installing and configuration of Redline products for the 5.4GHz and 5.8GHz.• Installing Wimax systems.• Calculating RSSI for link and carrying out site surveys• Monitoring RF by the RF monitoring software• Preparing high-quality written reports and presentations for management and customer review.• Ensuring that projects are delivered on time, within budget and to agreed standards of quality.

• Respond to requests for technical assistance in person, via phone, electronically• Diagnose and resolve technical hardware and software issues• Research questions using available information resources• Advise user on appropriate action• Follow standard help desk procedures• Log all help desk interactions• Administer help desk software• Redirect problems to appropriate resource• Identify and escalate situations requiring urgent attention• Track and route problems and requests and document resolutions• Prepare activity reports• Stay current with system information, changes and updates