Senior Advanced Services Engineer
CurrentOracle Egypt – EMEA Advanced Support Services- Supporting EMEA Customers (UAE, KSA, Qatar, Kuwait, Oman, Bahrain, Egypt, Nigeria, Uganda, Ghana, Kenya, Slovenia, South Africa and Zimbabwe).- Covering Business Sectors (Telecom, Banking, Petroleum, Government, Education…).- Customer Interactions, Project Plan, and Plan Execution.- Advanced services configuration and implementation for Infrastructure Layer.- Proactive Services, Performance and Configuration Assessments for Enhancements.- Oracle products: Solaris, Linux, Database and Engineered systems.- 70% Travel to Middle East and Africa.- Part of 24/7 On-Call Team, Oracle Solution Support Center Team.- Major Achievementso Implementations, Support and Patching for Engineered Systems: SuperCluster, Exadata, ZFS Storage/Backup Appliances, InfiniBand Switches.o Implementations, Support and Patching: Solaris OS 10/11, Solaris Cluster, Grid Infrastructure, Database, OpsCenter.o Training and Knowledge Workshop sessions: Solaris Administration, SuperCluster Admin/Maintenance, OpsCenter Administration, Exadata Architecture.o Project Scoping and Solution Design: SuperCluster, Exadata, DB/RAC Installation, OS Hardening, P2V migrations, OVM Implementation.o Configuration Assessments: OS, Database, Patching, Performance, High Availability.