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Mohamed Eldeeb Email & Phone Number
Customer Success Manager
at
Vodafone Global Enterprise
1 work email found
@vodafone.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
Egypt, Egypt, Egypt
Company size
Who is Mohamed Eldeeb? Overview
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Quick answer
Mohamed Eldeeb is listed as Customer Success Manager at Vodafone Global Enterprise, a company with 207 employees, based in Egypt, Egypt, Egypt. AeroLeads shows a work email signal at vodafone.com and a matched LinkedIn profile for Mohamed Eldeeb.
Mohamed Eldeeb previously worked as National Service Manager at Vodafone Global Enterprise and Global Account Champion at Vodafone Global Enterprise. Mohamed Eldeeb holds Certified Itil, Service Management & Service Operation from Itil.
Company email context
Email format at Vodafone Global Enterprise
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{first}.{last}@vodafone.com
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Profile bio
About Mohamed Eldeeb
i apply the Service management methodologies as per the ITIL principles in order to assure a successful delivery of a wide range of customer experience to our global customers by the local operation teams. identify global customers visions , customer insights followed by undertaking relevant SIPs (service improvement plan). Accordingly taking potential decisions to maintain customer satisfaction with the collaboration with all stakeholders inernally and externally.
Listed skills include Service Desk Management, Itil Process, Pmp, Enterprise Mobility, and 18 others.
Current workplace
Mohamed Eldeeb's current company
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Vodafone Global Enterprise
Employees
207
AeroLeads page
6 roles
Mohamed Eldeeb work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current- Manage the service management for a list of key customer in the middle east & Africa region. - Apply the ITIL & service management methodologies with the handled key accounts. - Manage overall client relation in all service easpects- Handle escalations on a regional &a global level. - MEA focal point SPOC ( middle east & Africa) for the Vodafone group.
May 2017 - Present
National Service Manager
- Responsible for the service relationships with key named Vodafone customers.
- Articulate the Vodafone Service Proposition and build customer confidence and work cohesively with Sales and Account Management teams.
- Provides support to the Global Service Manager in developing global proposal’s incorporating all local service elements.
- Provide customers details on service performance and monitor performance during service implementation.
- Measure and monitor service performance, including SLA measures, and ensure service reports are produced and delivered within agreed timescales.
Dec 2014 - May 2017
Global Account Champion
- Primary point of contact for Multinational Corporates, Regional customers and involved stakeholders.- Incident management senior specialist; Provide all kind of supports to the operation team with a knowledge tips for the daily queries.- Assure all customer requirements are delivered precisely and in an efficient way.- Maintain a well ongoing and healthy.
May 2012 - Nov 2014
Service Desk Senior Advisor
- Handle Customers' incident management - Act as a single point of contact for all customers queries and escalations- apply the incident management and problem management methodologies- Apply ITIL principles
Jan 2010 - May 2012
Customer Service Floor Walker
- Support customer care teams with product knowledge inquiries. - Set meetings and discuss products updates.- Handle customer escalations in an efficient and professional manner.- Follow up on the escalated and spotted issues.- Report repeated incidents and set expected solutions.
Mar 2007 - Jan 2008
5 education records
Mohamed Eldeeb education
Certified Itil, Service Management & Service Operation
Itil
Diploma, Project Management
Pmp Diploma
Bachelor'S Degree, Business/Commerce, General
Faculty Of Commerce - Cairo University
Education record
Itil
Six Sigma
.
FAQ
Frequently asked questions about Mohamed Eldeeb
Quick answers generated from the profile data available on this page.
What company does Mohamed Eldeeb work for?
Mohamed Eldeeb works for Vodafone Global Enterprise.
What is Mohamed Eldeeb's role at Vodafone Global Enterprise?
Mohamed Eldeeb is listed as Customer Success Manager at Vodafone Global Enterprise.
What is Mohamed Eldeeb's email address?
AeroLeads has found 1 work email signal at @vodafone.com for Mohamed Eldeeb at Vodafone Global Enterprise.
Where is Mohamed Eldeeb based?
Mohamed Eldeeb is based in Egypt, Egypt, Egypt while working with Vodafone Global Enterprise.
What companies has Mohamed Eldeeb worked for?
Mohamed Eldeeb has worked for Vodafone Global Enterprise and Vodafone Australia.
How can I contact Mohamed Eldeeb?
You can use AeroLeads to view verified contact signals for Mohamed Eldeeb at Vodafone Global Enterprise, including work email, phone, and LinkedIn data when available.
What schools did Mohamed Eldeeb attend?
Mohamed Eldeeb holds Certified Itil, Service Management & Service Operation from Itil.
What skills is Mohamed Eldeeb known for?
Mohamed Eldeeb is listed with skills including Service Desk Management, Itil Process, Pmp, Enterprise Mobility, Team Leadership, Telecommunications, Team Workshops, and Corporate Communications.
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