Mohamed Eldiasty Email & Phone Number

• Troubleshooting both Core and Access network layers [Trunks, Gears stability, Power outages, temperature violations, CPU, DSLAMS, and Bandwidth Utilization, alarming and reporting].• Handling Major network failure problems affecting Node, service [L2VPN, MPLS, Managed, and Inter-AS] and maintain NOOR corporate Internet access.• Troubleshooting and maintaining the international links with the upstream providers in co-ordination with the core team.• Suggest corrective/prevention action plan for any repeated/chronic network problems.• Handle IS-IS and Core BGP alarms with deep investigations and solve their related issues, as well as handle DDOS attacks, ensuring anomalies detection and mitigation process over NOOR cloud (including NOOR DDoS clients).• Responsible for network performance assurance such as identify service degradation or congestion and solve them in co-ordination with the core team.• Responsible for troubleshooting, fixing and maintaining global outages caused by trunk [Giga-Ethernet, STM4, STM1, E3, E1] failure or device failure in Central Offices.• Participate in customers’ solutions assessments, evaluation process and new products/projects installation in-coordination with other teams then deliver the appropriate knowledge responsibilities to both ETS1 and Broadband teams acts as a point of escalation.• Cooperate with the Field & Access engineers to solve the transmission and hardware issues.• Provide proper documentation of network incidents and generate Technical Incident reports for major network incidents and problems.• Troubleshoot various customers solutions scenarios, which are based on many services and such as Internet, MPLS Applications over wired and wireless/3G environments, as well as troubleshoot and modify customer's routing protocols such as BGP, EIGRP, RIPv2 whether on Provider's Edge and/or CEs.• Hands on experience on wide range of multiple vendor such as Cisco series, as well as Juniper SRX, M, and Ex series.

• Troubleshooting MPLS L2VPN, L3VPN,WIMAX and Internet services.• Troubleshooting PE-CE routing protocols (BGP, OSPF, EIGRP, RIP, Static).• Deal with global problem that effect in enterprise customers (physical / logical).• Operate: day-to-day network operation and monitoring.• Working with Cisco, Juniper, Huawei Routers and EFMs – Modems – DSLAMs – Cisco Switches.

Bachelor’S Degree, Computer Science

Ccna & Ccnp & Ccnp-Sp

Education record

Education record