Mohamed Elkhateeb Email and Phone Number

- Manage the company's transportation as well as the ERP and IT MIS systems.

- Answer staff questions personal and via phone about all company supported applications- Troubleshoot computer problems- Determine source of computer problems (hardware, software, user, access, etc.)- Advise staff on appropriate action.- Act as link between staff and the technology department to solve issues- Provide recommendations on company application purchases.- Perform hardware and software installations- Responsible for providing technical assistance and support related to computer systems, hardware, or software.- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems- Follow up with customers to ensure issue has been resolved- Systems Administration Tasks:active directory, group policy- Install a newer software system to alleviate problems caused bycompany growth.- Implement and install new network infrastructure for egyption company for prestresd concrete (ECPC)- Assign users and computers to proper groups in Active Directory- Manage user accounts as per company’s policy - Grant access to network resources like files, computers and printers - create and manage wire and wireless networks- Manage the factory's whole transportation system- Install a GPS system in each vehicle.- assist any essential complications between all departments.- supervising on the construction and fishing new buildings.- monitoring the preparation of some legal documents

- Answer staff questions personal and via phone about all company supported applications- Troubleshoot computer problems- Determine source of computer problems (hardware, software, user, access, etc.)- Advise staff on appropriate action.- Act as link between staff and the technology department to solve issues- Provide recommendations on company application purchases.- Perform hardware and software installations- Responsible for providing technical assistance and support related to computer systems, hardware, or software.- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems- Follow up with customers to ensure issue has been resolved- Systems Administration Tasks:active directory, group policy- Install a newer software system to alleviate problems caused bycompany growth.- Implement and install new network infrastructure for egyption company for prestresd concrete (ECPC)- Assign users and computers to proper groups in Active Directory- Manage user accounts as per company’s policy - Grant access to network resources like files, computers and printers - create and manage wire and wireless networks

1. Answer staff questions personal and via phone about all company supported applications. 2. Troubleshoot computer problems. 3. Determine source of computer problems (hardware, software, user, access, etc.). 4. Advise staff on appropriate action. 5. Serve as link between staff and the technology department to solve issues. 6. Provide recommendations on company application purchases. 7. Document resolutions for future reference. 8. Perform hardware and software installations