• Provide comprehensive administrative support to DP World's key clients, including Emaar and Dubai Holding, by handling staff administration, Generating reports and designing presentations, coordinating meetings, compiling statistics, and ensuring smooth operational workflows.•Translated over 75 projects ranging from legal documents to entire websites in a record time.•Leveraged MS Power BI and DAX Language for complex calculations in revamping the reporting system Resulted in optimizing KPI tracking, and enhancing the risk assessment process by 35%. for faster decision-making by management.•Managed records for 250 employees, supported HR with manpower and attendance reports, time sheet, presented reports on team performance and identified training needs.• Maintaining protocols of average 50+ daily calls and emails, resolving inquires and delivering concise messages to customers and stakeholders and promoting the latest company's services and products.

•Discovered and rectified $50,000 equivalent mistakenly deducted during the conduct of bank reconciliation,•Analyzed sales data to track revenue trends, profitability by product or customer, and overall financial performance.•Monitored and analyzed costs related to sales activities, ensuring profitability and efficiency in sales operations preparing and present sales reports to management, highlighting key metrics and performance indicators.•Managed +450 receivable account recovering $30,000 in stranded balances through thorough financial analysis and effective recovery strategies.

•Represented renowned international brands including Swarovski, Chanel, Paco Rabanne, and others, delivering personalized shopping experiences.•Achieved consistent monthly sales targets, exceeding revenue goals by an average of 20% through strategic sales tactics and upselling techniques.•Implemented a customer engagement strategy resulting in a 25% increase in repeat business and customer loyalty.•Led sales associates, providing mentorship and performance coaching to optimize sales performance and enhance customer satisfactions.•Managed cash handling procedures, ensuring accuracy and compliance with company policies, with zero instances of cash discrepancies over a two-year period.,