Responsible for managing key IT duties for the clients- Provided consultation to clients on applications, hardware troubleshooting, software and networking issues- Created, updated and executed project plans to meet business needs and worked on multiple large-scale server- Identified backups for critical resources and trained them to provide adequate and continuous service to the client and communicated with vendors regarding product information and RMAs- Designed, installed and maintained Windows Server 2003/2008, Exchange 2003/2010- Performed network support tasks for WAN, LAN, and Remote Dial-In clients running Microsoft Windows XP, win 7, win 8, win 10.