With over 17 years of experience in the banking sector, I am a Branch Manager at QNB Group, the largest financial institution in the Middle East and Africa. I hold a certification in credit from the Egyptian Banking Institute and an AMP from the American University in Cairo. I have a strong background in retail banking, automation, and presentation skills, which I use to lead, manage, and grow my branch. I am passionate about delivering excellent customer service, enhancing operational efficiency, and ensuring compliance with the highest standards of quality and integrity. I work with a diverse and talented team of professionals, who share my vision of providing innovative and sustainable financial solutions to our clients and communities. I am always eager to learn new skills, explore new opportunities, and collaborate with other stakeholders to achieve QNB's mission and goals.