E-Commerce Operations And Data Analysis Manager
Concept Combined Company
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Mohamed Farouk Email & Phone Number
E-commerce Operations and Data Analysis Manager
at
Concept Combined Company
1 work email found
@souq.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
E-commerce Operations and Data Analysis Manager
Location
Kuwait City, Al Asimah, Kuwait
Who is Mohamed Farouk? Overview
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Quick answer
Mohamed Farouk is listed as E-commerce Operations and Data Analysis Manager at Concept Combined Company, based in Kuwait City, Al Asimah, Kuwait. AeroLeads shows a work email signal at souq.com and a matched LinkedIn profile for Mohamed Farouk.
Mohamed Farouk previously worked as Operations & Customer Service Assistant Manager | JYSK Department at Ali Abdulwahab Al Mutawa Commercial Co. and Order Fulfilment & Customer Service Supervisor. at Trycarriage.Com. Mohamed Farouk holds Bachelor Of Laws (Ll.B.), Law from Ain Shams University.
Company email context
Email format at Concept Combined Company
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{first_initial}{last}@souq.com
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AeroLeads found 1 current-domain work email signal for Mohamed Farouk. Compare company email patterns before reaching out.
Profile bio
About Mohamed Farouk
Energetic, results-driven professional with more than ten years of experience in customer service . Track record of conferring with customers by telephone or in person to provide information about products or services. Expert in taking or entering orders, creating/canceling accounts and obtaining details of complaints. In-depth knowledge of principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Bilingual: English/arabic
Listed skills include Management, Team Management, Sales, Crm, and 9 others.
Current workplace
Mohamed Farouk's current company
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8 roles
Mohamed Farouk work experience
A career timeline built from the work history available for this profile.
Operations & Customer Service Assistant Manager | Jysk Department
CurrentManaging daily operations, and planning the use of materials and human resources.Plan and monitor fulfilment capacity (vehicles, fulfilment center and human resources).Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfilment to meet operational goals.Develop, monitor and improve key performance.
Dec 2016 - Present
Order Fulfilment & Customer Service Supervisor.
Trycarriage.Com
Develop and implement customer service policies and procedures and Monitor agents, calculate call center performance, and analyze reports.Manage daily workflow within the customer service department.Create and track customer service goals.Assist in developing an effective customer loyalty program.Overseeing daily order fulfilment activities, including.
Apr 2016 - Dec 2016
Fulfillment Supervisor
- Develop, monitor and improve maintenance programs ( vehicles and fulfilment center )Manages the order fulfilment process including order entry, administration, and shipping. Oversees the ordertracking process and.
- Decrease cancellation rate
- Decrease Delivery time
- Decrease out of stock items
Apr 2014 - Dec 2016
Customer Service Supervisor
- Job Responsibilities
- Develop and implement customer service policies and procedures
- Direct the daily operations of the customer service team
- Handle complex and escalated customer service issues
- Motivate and guide employees to meet department goals (calls per hour, ACW. Aux time, etc.)
- Working with customers in a fast paced call center environment, providing information about products or services, cancelling accounts, or obtaining details of complaints
Dec 2012 - Dec 2016
Customer Relations Officer
- Interact with customers to provide information in response to inquiries about our client's products and services, handling and resolving customer complaints.
- Listening to customers' questions and concerns, providing answers or responses as needed
- Develop and implement customer service policies and procedures
- Handle complex and escalated customer service issues
Jul 2011 - Dec 2012
Customer Advisor
Honda
- Interact with customers to provide information in response to inquiries about our client's products and services, handling and resolving customer complaints.
Feb 2011 - Jul 2011
Customer Service Executive
- Interact with customers to provide information in response to inquiries about our client's products and services, handling and resolving customer complaints.
Sep 2009 - Jul 2010
2 education records
Mohamed Farouk education
Bachelor Of Laws (Ll.B.), Law
Diploma, Customer Service Management, 88 %
Alison Academy
FAQ
Frequently asked questions about Mohamed Farouk
Quick answers generated from the profile data available on this page.
What company does Mohamed Farouk work for?
Mohamed Farouk works for Concept Combined Company.
What is Mohamed Farouk's role at Concept Combined Company?
Mohamed Farouk is listed as E-commerce Operations and Data Analysis Manager at Concept Combined Company.
What is Mohamed Farouk's email address?
AeroLeads has found 1 work email signal at @souq.com for Mohamed Farouk at Concept Combined Company.
Where is Mohamed Farouk based?
Mohamed Farouk is based in Kuwait City, Al Asimah, Kuwait while working with Concept Combined Company.
What companies has Mohamed Farouk worked for?
Mohamed Farouk has worked for Concept Combined Company, Ali Abdulwahab Al Mutawa Commercial Co., Trycarriage.Com, Souq.Com, and Alghanim Industries.
How can I contact Mohamed Farouk?
You can use AeroLeads to view verified contact signals for Mohamed Farouk at Concept Combined Company, including work email, phone, and LinkedIn data when available.
What schools did Mohamed Farouk attend?
Mohamed Farouk holds Bachelor Of Laws (Ll.B.), Law from Ain Shams University.
What skills is Mohamed Farouk known for?
Mohamed Farouk is listed with skills including Management, Team Management, Sales, Crm, Teamwork, Customer Satisfaction, Time Management, and Customer Service.
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