Certified Service Engineer Responsible for inspecting, troubleshooting, diagnosing and servicing John Deere Agricultural Machinery (Tractors and harvesters) as per dealer standards , Preparing  job reports, and Quotations for needed spare parts, coaching customer's operators, follow-up with customers (companies and individuals), Providing customers with the information they need when they request them ،training for the customer's operators, participate in exhibits for customers, Carrying out jobs and  tasks as a team or individually