Providing IT consultancy and support as for 5 CABs of Dedicated Servers.• Role includes advising on aspects of security, data management and system management.• Providing IT consultancy and support for USA and Egypt customers solutions • Role includes advising choice of hosting company, installing Linux LAMP, Tomcat and mail server and day to day administration of installed servers.• Presenting these technologies to existing and potential clients.• Leading a team of staff developing multi-platform middleware for applications on CISCO / LNIUX /Windows Server.• Linux system administrator responsible for the planning and deployment of FTP, DHCP, DNS, SMTP, POP, IMAP and HTTP servers. Tasks included developing shell scripts to monitor and manage these servers• Windows system administrator responsible for the planning and deployment of FTP, DHCP, DNS, SMTP, POP, IMAP and HTTP servers. Tasks included developing shell scripts to monitor and manage these servers• Consulting and supporting dedicated hosting customers.• Design The disaster recovery plan using suitable software or hardware• Presenting Cloud Hosting and working with ESXi to implement that.• Implementing all IP addresses scheme and IP services to meet network requirements.• Design and Implement all servers inventory and traffic scheme.• Provide System analysis for customers and adjust the best solution for IT technology plus cost.• Design and implement data centers structure and components.• Working with enterprise vendors like aws and Microsoft azure.

• Installing and configuring Linux Servers advanced solutions like load-lancers and clustering solution to achieve high availability.• Responsible for system monitoring and maintenance act on action• UNDER CALL for SYSTEM PROBLEMS ONLY• Installing and troubleshooting MySQL and Configure Clustering.• Managing system administrator team and assign tasks for each one.• Reporting team work and ensure system stability• Applying stress tests and train on system disaster recovery solutions. • Responsible for all hosting servers• Responsible for all windows servers in Cairo Branch and live servers in USA and UK

• Providing post sales telephone, email and in person technical support to customers.• Providing solutions; and documenting problems and resolutions in a call management system.• Providing accurate response to address customer needs and issues, ensuring customersatisfaction.• Handle customer inquiries and complaints efficiently and effectively.• Attend meetings, training and coaching sessions• Responsible for accounting systems for different packages.• Responsible for system monitoring and maintenance.• Configure and troubleshooting Mail server (MailEnable , IMAIL, Smartermail, iredmail, Postfix, Exim)• Configure and troubleshooting web portal (Joomla ,Wordpress , OpenCart, CsCart, Drupal, Magento ….)• Configure and troubleshooting Active directory , IIS, DNS ,VPN, Vlan, Security and CISCO Firewall Systems . • Load Balancing Solutions (Hardware and Software).• Configure and troubleshooting video and audio Streaming solutions• Configuring VPN networks through ISA servers and Cisco hardware routes and switches• Achieving uptime and redundancies with software solutions like Acronis …etc.• Monitoring network bandwidth traffic for all servers

• providing Maintenance Plan for seismic stations, including safety rules and university policies. • Supervising maintenance, installation, and updates of data center systems, through physically handover for hardware and software• Establishing the rules related to data accessibility and distribution• Upgrading hardware or software used by the organization• Researching new technologies to be utilized in the organizations• Presenting new tools that could be used to improve efficiency or cutting costs• Ensuring a safe and secure facility to protect the systems and power configuration• Planning for any probable disruptions, problems, and emergency• Providing support for technical teams• Troubleshooting technical or IT related issues• Configuring, managing, and analyzing automated system utilized in the organization• Ensuring precautions are set in place whenever power outages or malicious attacks occurred• Customizing database to fit with the requirements of the organization• Ensuring the operations are in compliance with the regulations and laws

• Developed strong communication and organizational skills through working on group projects. • Demonstrated a high level of initiative and creativity while tackling difficult tasks. • Applied effective time management techniques to meet tight deadlines. • Aws project using EC2 , Amazon Route53 and cloud front caching

• Several periods of Consultancy (each typically 3/4 days),• Defined and documented possible architectures for the systems to be supplied.• Carried out feasibility of migration of existing applications and data onto the new website, integration of old and new website, technical analysis of requirement specifications and cost estimates.• Working with classic ASP , asp.net and MS SQL Server.• Working with MySQL and PHP.• web portal (Joomla ,Wordpress , OpenCart, CsCart, Drupal, Magento ….)