Mohamed Ibrahim work email
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Mohamed Ibrahim personal email
Geoscientist and Customer Success Manager with a deep-rooted passion for football. I hold an MSc in Geology and have traversed various roles around the Middle East. Over the past year, I've transitioned into a Customer Success Manager role, specializing in upstream databases, where I've embraced the opportunity to combine my geologic insights with exceptional client service. I'm also proud to have authored three published scientific papers, contributing to our understanding of the relationship between Fractures system, lithology and Geomechanics. I'm committed to continuous learning, problem-solving, and delivering outstanding service. Off the clock, I'm a devoted football enthusiast. Let's connect and explore possibilities or share our favorite football moments!
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Customer Success ManagerS&P GlobalDubai, Ae
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Customer Success Manager - UpstreamS&P Global Oct 2023 - PresentDubai, United Arab Emirates -
Sr Client Service / Customer Care Advisors SpecialistS&P Global Mar 2023 - Oct 2023Dubai, United Arab Emirates- Interact with clients via phone, email, and live meetings to provide support and trainings on our international E&P database, asset evaluation and online editorial solutions.- Troubleshoot client issues to determine root cause and provide the quickest and best resolution to customers.- Create and deliver complex workflows in a straightforward and clear manner.- Develop an understanding of the users and be their "voice" within the business by conveying customer feedback to the relevant stakeholders.- Improve product knowledge to ensure the best support can be offered to all clients.- Participate in regional event planning, represent the S&P Global Commodity Insight solutions in regional events.
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Research GeologistGreen Energy And Environmental Services Co. Sep 2018 - Feb 2023Doha, QatarAssigned to work at the Infrastructure Planning Department of the Ministry of Municipality, Doha, Qatar to:- Review and evaluate Geological and Geotechnical reports presented by the consultants based on MM standards.- Utilize basic scientific principles, theories, practices, and existing technologies to develop solutions for technical problems with limited scope.- Interpret technical data and compare findings to relevant studies and local regulations to ensure compliance.- Support planning studies and report for new and updated plans, programs, and regulations. -
Teaching Assistant - GeologyKing Fahd University Of Petroleum & Minerals Feb 2015 - Jan 2017Al-Dammam Governorate, Saudi Arabia- Assisting Professors in classes and Labs, {Courses, (include but are not limited to)}: Structural Geology. Petroleum Geology. Sedimentology.- Marking/Grading and correcting homework and exams of undergraduate students.- Proofreading/Editing scientific writings of undergraduate students (Language and Format).- Translation of scientific papers subjected to publication (Arabic to English).- Editing of student’s papers to ensure correct scientific background.- Translation of the department’s newsletter.- Proofreading and correcting the student writings (Language and Format).- Participate in the coordination of departmental events.- Apply language skills such as grammar, syntax, semantics, style and appropriate terminology. -
Field Exploration GeologistGeo Mining Co. Ltd Jul 2011 - Jul 2014Sudan- Evaluation of the alteration and potential zones of minerals by using remote sensing, geological and litho-structural mapping.- Data entering and interpretation, discovering and determination of different minerals, evaluation and feasibility studies, documentation and reporting.- Participation with the exploration team and implementation of a number of exploration projects for several mining companies in different areas (blocks).
Mohamed Ibrahim Skills
Mohamed Ibrahim Education Details
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First Class (Honours)
Frequently Asked Questions about Mohamed Ibrahim
What company does Mohamed Ibrahim work for?
Mohamed Ibrahim works for S&p Global
What is Mohamed Ibrahim's role at the current company?
Mohamed Ibrahim's current role is Customer Success Manager.
What is Mohamed Ibrahim's email address?
Mohamed Ibrahim's email address is mo****@****bal.com
What schools did Mohamed Ibrahim attend?
Mohamed Ibrahim attended King Fahd University Of Petroleum & Minerals - Kfupm, University Of Khartoum.
What skills is Mohamed Ibrahim known for?
Mohamed Ibrahim has skills like Characterization, Seismic Inversion, Geology, Translation, Arcgis, Geomechanics, Lineaments Interpretation, Microsoft Office, Office 365, Public Sector, Typing, Microsoft Excel.
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