Mohamed Jamal Email & Phone Number

Manama, Capital Governorate, Bahrain

• Oversee seven branches and forty personnel, conducting regular branch visits to maintain top-down alignment
• Developed retail credit evaluation tools in Excel, serving as the foundation for digital transformation that facilitated faster and more accurate credit assessments, increased lending efficiency, and reduced turnaround.
• Revolutionized branch operations by automating processes, including branch reconciliation procedures, harnessing innovative technology to streamline workflows and drive unprecedented operational productivity
• Elevated organizational intelligence by overhauling business intelligence (BI) and management information systems (MIS), delivering actionable insights that empowered data-driven decision-making
• Empowered employees with targeted training programs to navigate change management initiatives effectively, monitoring performance against key performance indicators (KPIs)
• Developed robust control and audit frameworks to ensure compliance and data protection at all levels, mitigating operational risks.

Manama

• Oversaw the accurate and timely repayment and reconciliation of government subsidies to mortgages, ensuring compliance with regulatory requirements and bolstering financial integrity
• Forged strategic alliances with key retail sector entities, expanding market reach and driving revenue growth opportunities for the bank
• Provided expert technical support to the sales team, delivering tailored repayment structures, retail risk assessments, and analytics, resulting in heightened sales performance and client satisfaction
• Expanded strategic alliances with the Ministry of Housing and Eskan Bank for Mazaya social housing program, improving mortgage turnaround times and streamlining sales processes through gap identification and resolution
• Managed Mazaya pipelines, ensuring timely transaction bookings while proactively identifying and resolving bottlenecks, flagging potential issues for swift resolution
• Led data-driven continuous improvement initiatives, leveraging customer feedback and performance analysis to enhance product offerings, refine service delivery, and drive unparalleled customer satisfaction and loyalty

Bahrain

• Led and managed a high-performing team of seven, fostering a culture of open communication and feedback, enhancing accountability, and facilitating succession planning and training for future leaders
• Consistently achieved annual goal targets and operational controls, garnering satisfactory remarks on all audits, showcasing a commitment to excellence in branch operations and regulatory compliance
• Created and executed a strategic business plan to significantly increase the branch's asset/liability base, driving substantial growth in financial portfolios and revenue generation
• Cultivated strong relationships with branch customers, fostering trust and loyalty through personalized service and tailored financial solutions, resulting in increased customer satisfaction and record retention.

A'Ali - Kingdom Of Bahrain

Developed and executed a strategic business plan to drive growth in the branch's asset and liability base, resulting in significant financial portfolio expansion and revenue generationEnforced strict adherence to bank policies and procedures by overseeing branch operations, ensuring regulatory compliance and operational integrityProvided hands-on coaching.

Bahrain

Selected from a competitive pool of thirty candidates to participate in the bank's prestigious Executive Trainee Program.Completed intensive training rotations across Corporate Banking, Commercial Banking, Retail Banking, Risk Management, Treasury & Investments, and, gaining comprehensive insight into banking operations and honing skills essential for.

Manama

Collaborated with Relationship Managers in daily client account maintenance, fostering strong client relationships and facilitating customer enablement through effective account management.Managed credit facility applications from diverse clients and prepared comprehensive financial risk memoranda, demonstrating expertise in risk assessment and.

Manama, Capital Governorate, Bahrain

Exceeded monthly sales quotas for retail banking products, including consumer loans, mortgage loans, and credit cards, consistently driving revenue growth and exceeding performance targets.Drafted comprehensive credit applications and conducted thorough customer repayment assessments, ensuring meticulous risk management and adherence to regulatory.

Bachelor'S Degree, Accounting And Finance

Msc Strategic Fintech, Financial Technology

The goal of the course is to provide middle-to senior-level managers the know-how they need to comprehend FinTech, take use of it as a.