With over 16 years of dedicated service in the banking and financial services industry, I have honed my expertise in driving transformation and fostering growth through strategic initiatives and innovative solutions. My journey began with hands-on experience in branch management, where I cultivated a deep understanding of operational intricacies and the importance of delivering exceptional customer experiences.Throughout my career, I have remained committed to continuous learning and professional development. Currently enrolled in an MBA program with a focus on fintech, I am passionate about leveraging emerging technologies to revolutionize traditional banking practices and drive sustainable business transformation. My blend of traditional banking expertise and intimate understanding of fintech positions me as a strategic leader capable of navigating the complexities of today's rapidly evolving financial landscape. Concurrently, I am endeavouring to obtain the financial risk management (FRM) certification, which I consider to be an essential component of expertise for any banking professional. By incorporating risk management education with strategic understanding of Fintech and disruption, I intend to enhance and broaden my domain expertise.One of my key strengths lies in my ability to drive change and automation through effective change management. I have successfully led initiatives to streamline processes, enhance operational efficiency, and mitigate risks. What sets me apart is not just my extensive industry knowledge or technical skills, but my approach to problem-solving and value creation. I excel in collaborative environments where I can challenge conventional thinking and empower teams to embrace change. My track record speaks for itself – from spearheading successful automation projects to fostering a culture of innovation and adaptability, I have consistently delivered tangible results that have a lasting impact on organizational success.Looking ahead, I am excited about the endless possibilities that the future of banking holds. I am committed to staying ahead of the curve, continuously learning and adapting to new technologies and market trends. By leveraging my unique blend of expertise and experience, I am confident in my ability to drive innovation, foster growth, and deliver exceptional value to customers, stakeholders, and the broader financial community.
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Zone HeadNational Bank Of Bahrain Mar 2023 - May 2024Manama, Capital Governorate, Bahrain● Oversee seven branches and forty personnel, conducting regular branch visits to maintain top-down alignment ● Developed retail credit evaluation tools in Excel, serving as the foundation for digital transformation that facilitated faster and more accurate credit assessments, increased lending efficiency, and reduced turnaround times● Revolutionized branch operations by automating processes, including branch reconciliation procedures, harnessing innovative technology to streamline workflows and drive unprecedented operational productivity● Elevated organizational intelligence by overhauling business intelligence (BI) and management information systems (MIS), delivering actionable insights that empowered data-driven decision-making ● Empowered employees with targeted training programs to navigate change management initiatives effectively, monitoring performance against key performance indicators (KPIs) ● Developed robust control and audit frameworks to ensure compliance and data protection at all levels, mitigating operational risks.● Implemented a real-time risk control reporting system, fortifying controls and enabling proactive mitigation of operating risks, bolstering the bank's resilience against potential threats● Led initiatives to increase the asset and liability base of branches, resulting in significant growth in financial portfolios and revenue generation -
Head Of Sales SupportNational Bank Of Bahrain Mar 2019 - Feb 2023Manama● Oversaw the accurate and timely repayment and reconciliation of government subsidies to mortgages, ensuring compliance with regulatory requirements and bolstering financial integrity● Forged strategic alliances with key retail sector entities, expanding market reach and driving revenue growth opportunities for the bank● Provided expert technical support to the sales team, delivering tailored repayment structures, retail risk assessments, and analytics, resulting in heightened sales performance and client satisfaction● Expanded strategic alliances with the Ministry of Housing and Eskan Bank for Mazaya social housing program, improving mortgage turnaround times and streamlining sales processes through gap identification and resolution● Managed Mazaya pipelines, ensuring timely transaction bookings while proactively identifying and resolving bottlenecks, flagging potential issues for swift resolution● Led data-driven continuous improvement initiatives, leveraging customer feedback and performance analysis to enhance product offerings, refine service delivery, and drive unparalleled customer satisfaction and loyalty● Implemented highly efficient sales processes utilizing logical formulas and advanced Microsoft tools, streamlining operations and accelerating sales cycles
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Branches Sale And Service ManagerNational Bank Of Bahrain Mar 2016 - Feb 2019Bahrain● Led and managed a high-performing team of seven, fostering a culture of open communication and feedback, enhancing accountability, and facilitating succession planning and training for future leaders● Consistently achieved annual goal targets and operational controls, garnering satisfactory remarks on all audits, showcasing a commitment to excellence in branch operations and regulatory compliance● Created and executed a strategic business plan to significantly increase the branch's asset/liability base, driving substantial growth in financial portfolios and revenue generation ● Cultivated strong relationships with branch customers, fostering trust and loyalty through personalized service and tailored financial solutions, resulting in increased customer satisfaction and record retention percentages
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Branch HeadNational Bank Of Bahrain Mar 2013 - Feb 2016A'Ali - Kingdom Of BahrainDeveloped and executed a strategic business plan to drive growth in the branch's asset and liability base, resulting in significant financial portfolio expansion and revenue generationEnforced strict adherence to bank policies and procedures by overseeing branch operations, ensuring regulatory compliance and operational integrityProvided hands-on coaching and development to staff, fostering a culture of continuous improvement and empowering employees to achieve higher performance standardsCultivated strong relationships with customers and staff through regular personal interactions, prioritizing customer satisfaction and fostering a customer-centric culture within the branch.
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Executive TraineeNational Bank Of Bahrain Mar 2011 - Feb 2013BahrainSelected from a competitive pool of thirty candidates to participate in the bank's prestigious Executive Trainee Program.Completed intensive training rotations across Corporate Banking, Commercial Banking, Retail Banking, Risk Management, Treasury & Investments, and, gaining comprehensive insight into banking operations and honing skills essential for leadership roles.
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Corporate Banking CoordinatorNational Bank Of Bahrain Mar 2010 - Feb 2011ManamaCollaborated with Relationship Managers in daily client account maintenance, fostering strong client relationships and facilitating customer enablement through effective account management.Managed credit facility applications from diverse clients and prepared comprehensive financial risk memoranda, demonstrating expertise in risk assessment and mitigation.Conducted financial spreads and risk identification for various credit facilities, delivering critical financial services to key firms in Bahrain and contributing to their financial stability and growth.
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Direct Sales RepresentativeNational Bank Of Bahrain Sep 2007 - Feb 2010Manama, Capital Governorate, BahrainExceeded monthly sales quotas for retail banking products, including consumer loans, mortgage loans, and credit cards, consistently driving revenue growth and exceeding performance targets.Drafted comprehensive credit applications and conducted thorough customer repayment assessments, ensuring meticulous risk management and adherence to regulatory requirements.
Mohamed Jamal Education Details
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Accounting And Finance -
Financial Technology
Frequently Asked Questions about Mohamed Jamal
What is Mohamed Jamal's role at the current company?
Mohamed Jamal's current role is Experienced Banking & Financial Services Professional | Fintech, Data Literacy & Digital Transformation | Operational Excellence | Fintech MBA Candidate | FRM Candidate.
What schools did Mohamed Jamal attend?
Mohamed Jamal attended Ahlia University, University Of Strathclyde.
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