With 13 years of experience is sales management in the telecommunication and insurance industries, I've been working at FLINK Business Solutions for the past three years. at FLINK, we leverage our immense experience in insurance outsourcing, to deliver from our offices in Egypt, a variety of outsourcing Services for our clients in USA & Canada. what distinguishes FLINK is our guaranteed steady growth and amplification for our clients in the insurance industry. My role at FLINK always had me keeping a keen eye on the Client's needs and areas of improvement', which I turn to success stories with the help of my hands on operational experience and using every resource available to help my client grow.• Applying sound expertise in a Project Portfolio Management area to support the operations team• Support clients to enhance business results, solve bottlenecks, enhance quality scores, and better financial results. • Providing options for improvement / optimization of processes