As a dedicated Field Researcher, I specialize in gathering data through comprehensive interviews conducted both on-field and within call centers. My role involves designing effective survey strategies, engaging with diverse populations, and ensuring the accuracy and reliability of collected data. With a strong commitment to detail and a passion for uncovering insights, I strive to contribute valuable information that supports informed decision-making and drives impactful outcomes.

As an intern at Raagsan Consultant, I played a key role in the community pilot phase, where we gathered insights from 2,609 residents across 17 districts of Mogadishu. This experience allowed me to gain a deep understanding of the local context and equipped me with essential skills to document:-Citizen needs and challenges-Required services and their providers-Interactions between residents and local government.Through this internship, I developed a strong foundation in… Show more As an intern at Raagsan Consultant, I played a key role in the community pilot phase, where we gathered insights from 2,609 residents across 17 districts of Mogadishu. This experience allowed me to gain a deep understanding of the local context and equipped me with essential skills to document:-Citizen needs and challenges-Required services and their providers-Interactions between residents and local government.Through this internship, I developed a strong foundation in community engagement and social work, contributing to the empowerment and betterment of local communities. Show less

Working as a call center operator during the Covid-19 pandemic involves handling a range of inquiries and concerns related to the virus, vaccines, safety protocols, and other health measures.Answering Inquiries: Provide accurate information about Covid-19 symptoms, testing locations, vaccination sites, quarantine protocols, and travel restrictions.Handling Complaints: Address concerns and complaints from the public about Covid-19 measures, such as mask mandates, social distancing… Show more Working as a call center operator during the Covid-19 pandemic involves handling a range of inquiries and concerns related to the virus, vaccines, safety protocols, and other health measures.Answering Inquiries: Provide accurate information about Covid-19 symptoms, testing locations, vaccination sites, quarantine protocols, and travel restrictions.Handling Complaints: Address concerns and complaints from the public about Covid-19 measures, such as mask mandates, social distancing, and business closures.Data Collection: Collect and record data from callers, including personal information for contact tracing purposes.Providing Support: Offer support and guidance to individuals affected by Covid-19, including those who are sick, have lost loved ones, or are experiencing financial hardship.Directing Calls: Route calls to appropriate departments or agencies when specialized information or intervention is required. Show less

"Experienced in coordinating program workplans, liaising with UN entities, government, CSOs, and donors to ensure program success. Skilled in project planning, implementation, and monitoring, with a focus on community outreach, COVID-19 response, and GBV awareness. Expertise in developing training programs for staff and school counselors, managing child protection policies, and creating communication materials to raise awareness. Proven ability to prepare and present workplans and progress… Show more "Experienced in coordinating program workplans, liaising with UN entities, government, CSOs, and donors to ensure program success. Skilled in project planning, implementation, and monitoring, with a focus on community outreach, COVID-19 response, and GBV awareness. Expertise in developing training programs for staff and school counselors, managing child protection policies, and creating communication materials to raise awareness. Proven ability to prepare and present workplans and progress reports to stakeholders."🤝 Community Engagement | 📢 Effective Communication |💡 Innovative Solutions Show less