• Develop a key account management strategy to maximize revenue potential and win repeat business from the clients• Ensure that negotiations of key account terms, agreements and SLAs result in commercial terms and service standards that are clear and consistent across the client organization• Develop and maintain an expert knowledge of the client’s market and the competitive environment to ensure that the company remains the provider of choice• Expand contacts within key account… Show more • Develop a key account management strategy to maximize revenue potential and win repeat business from the clients• Ensure that negotiations of key account terms, agreements and SLAs result in commercial terms and service standards that are clear and consistent across the client organization• Develop and maintain an expert knowledge of the client’s market and the competitive environment to ensure that the company remains the provider of choice• Expand contacts within key account client organization and maintain strong relationships with key decision-makers in order to acquire deep client understanding, determine business plans and future requirements and identify opportunities to on sell the company’s services to maximize revenue and manage the client’s interests• Consistently manage client expectations by acting as the key interface between the client and all relevant internal contacts• Attend regular meetings with key account clients for purposes of business development, marketing, performance feedback, resolution of conflicts• Solicit and act on client feedback efficiently and professionally• Act as a seasoned advisor, providing independent opinion on complex client problems and initiatives, and assist with decision-making• Advocate on behalf of clients to more senior management, identifying approaches that meet clients’ needs as well as those of the company• Interact with the regional and cross-functional support teams to drive all aspects of account management responsibility where appropriate (project management, sales, marketing, finance, etc.)• Influence internal stakeholders to ensure relevant SLAs are met. Ensure that the target dates and KPIs agreed with the key account client are met and that the relationship remains beneficial to both parties• Manage GSA's Sales& Operation teams Show less

• Have a good knowledge of multiple products, built customer relationships, Achieved sales target and generate new business.• Managing the relationships with key customers and developing new business opportunities. • Sign up and provide training of software’s to existing and new customers • Respond to the needs of customers in timely manner.• Servicing branch offices of key and other customers in outstation locations.• Support product development by researching for… Show more • Have a good knowledge of multiple products, built customer relationships, Achieved sales target and generate new business.• Managing the relationships with key customers and developing new business opportunities. • Sign up and provide training of software’s to existing and new customers • Respond to the needs of customers in timely manner.• Servicing branch offices of key and other customers in outstation locations.• Support product development by researching for itineraries, hotels and services new to the market• Maintain contact with existing and potential customers to promote sales and prepare detailed account plans, periodic Sales Report etc.• Assist in organizing product workshops and provide logistical support.• Assist clients for on the road issues and for conversion of query.• Identify and sign up with new potential customers.• Monitor and report on the activities of competitors and to identify business opportunities and threats Show less

• Ensure complete coverage of defined accounts / areas in order to evaluate current and possible future potential business towards the hotels in the region being sold • Add to the existing database new accounts and increase / maintain room nights / revenue production through various sales activities in order to produce sales leads towards Rotana hotels in the region and to contribute in achieving or exceeding targets set• Develop a deep knowledge of all the Rotana Hotels in the region… Show more • Ensure complete coverage of defined accounts / areas in order to evaluate current and possible future potential business towards the hotels in the region being sold • Add to the existing database new accounts and increase / maintain room nights / revenue production through various sales activities in order to produce sales leads towards Rotana hotels in the region and to contribute in achieving or exceeding targets set• Develop a deep knowledge of all the Rotana Hotels in the region and their SWOT analysis versus their competitors for better product knowledge and effective sale• Generate MICE leads and follow up regularly on the MICE offers, negotiating the requirements, in coordination with respective MICE teams from our hotels in the region, to assist in turning the inquiry into a definite event• Attend daily, weekly departmental & communication meetings and send all sales related reports on time, as required by ADOS/DOS as set by corporate office• Attend exhibitions and major events in the city in order to check potential of participating companies and produce leads towards the sister hotels in the region• Conduct joint sales calls / blitz with colleagues from sister hotels in the region, (when visiting the OSO area), under the direct supervision of ADOS & DOS, to generate new business leads and/ to introduce & promote the hotel(s)• Closely monitor one’s accounts business production (room nights and revenue) to ensure continuous business is being driven towards Rotana hotels in the region Show less

• Hotel Reservation through Bedbanks, Local DMC’s and direct hotels.• Ticket Reservation through Galileo System .• Professional to work on all local supplier for hotel reservations and throw direct reservations with hotels . • Very experience to organized Groups ( Ticket , Hotel reservation , meet & assist , Local transportation , Tours , Sightseeing & business congress). • Managing travel and corporate accounts from different segments(… Show more • Hotel Reservation through Bedbanks, Local DMC’s and direct hotels.• Ticket Reservation through Galileo System .• Professional to work on all local supplier for hotel reservations and throw direct reservations with hotels . • Very experience to organized Groups ( Ticket , Hotel reservation , meet & assist , Local transportation , Tours , Sightseeing & business congress). • Managing travel and corporate accounts from different segments( pharmaceutical-Medical-oil & Gas-IT-Trading- Manufacturing- training and consulting) • Organized medical Congress in & out Saudi Arabia.• Very experience for VIP services from luxury hotel over the world, luxury cars, yacht , helicopters tours and private jet (Handle most of royal family & Zahid owners) Show less