1- Managing content for mobile applications owned both by 7awi, Application Alwaseet services. 2- Handle day to day duties of customer care work (handle users feedback and requests via email and chat system)3- Handle users reviews in App stores.4- Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos , liaising with the Legal and Community team where required.5- Regularly feedback… Show more 1- Managing content for mobile applications owned both by 7awi, Application Alwaseet services. 2- Handle day to day duties of customer care work (handle users feedback and requests via email and chat system)3- Handle users reviews in App stores.4- Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos , liaising with the Legal and Community team where required.5- Regularly feedback insights gained from users feedback and communicate them with other teams, to help them evolve their strategies.6- Provide ideas for new applications.7- Approve and suggest banners.8- Editing and proof-reading and publishing content.9- help of various communication tools.10- Manage the banned user process, and track and remove previously banned users.11- Service Community Admin accounts, processing emails and complaints, escalating when necessary.12- Implement the online moderation strategy, coordinating with stakeholders across the Company to ensure its effectiveness and providing superior quality of customer service and support to our community. Show less

1- Working on the Bezaat.com content management.2-Approve and Reject Content.3- Creating, editing, managing and publishing Web content using the content management system.