I am in charge of the company. My responsibilities are:Booking a ticket on the system.Marketing on social media.Providing customer service Concluding deals with companies and clients.Providing a professional attitude toward customers at all times.

Team member at Jurf Mall Ajman APR 2021 to OCT 2021Shift Supervisor NOV 2021 to Jul 2023In charge of a new store at Al Zahia Mall Nov 2021 (Sharjah)In Charge of a New store at Enoc 1124 Al Rahmaniya (Sharjah) Mar 2022Handling everything in the store such as making my orders for doughnuts.Forecasting how many quantities I need daily, tracking sales, providing the best customer service, selling cakes, coffee, and other beverages, and providing the best coffee standards.Checking all requirements for materials such as packing, drying, and freezing.Issuing an order from the store or supplier on the system.Maintain a positive, empathetic, and professional attitude toward customers at all times.Immediate response to customer inquiries.Communicate with customers in different waysRecognizing and resolving customer complaints.Maintain records of customer interactions, transactions, comments, and complaints.Provide feedback on the efficiency of the customer service process.

Welcoming more than 50 customers daily.Answering a steady stream of customers' calls with minimal wait times.Responding to customer requests for products, services, and company information.Providing advice and assistance to clients, paying attention to special needs or desires.Maintaining customer satisfaction through forward-thinking focused on meeting customer needs and addressing concerns.

Welcoming customers, listening to customers' requirements, andpresenting products appropriately to make the sale.Greeting customers and providing product advice to increase sales.Monitoring sales processes to identify areas that need improvement and implement systems to rectify issues and increase sales.Monitoring the sales team's performance and providing constructive feedback.serve customers between 40 to 80 customers per day.Training new sales employees on company policies, customer acquisition strategies, and successful sales techniques.

Listening to customer requirements and presenting products appropriately to make a sale.Attention to exhibits and bring out the best pieces to display.Cashiering, managing the store inventory.Checking the quantities of goods on display and stockSpecify locating merchandise based on customers’ needs and desires.