• Developing growth strategies and plans• Managing and retaining relationships with existing clients• Increasing client base• Having an in-depth knowledge of business products and value proposition• Writing business proposals• Negotiating with stakeholders• Identifying and mapping business strengths and customer needs• Researching business opportunities and viable income streams• Following industry trends locally and internationally• Reporting on successes… Show more • Developing growth strategies and plans• Managing and retaining relationships with existing clients• Increasing client base• Having an in-depth knowledge of business products and value proposition• Writing business proposals• Negotiating with stakeholders• Identifying and mapping business strengths and customer needs• Researching business opportunities and viable income streams• Following industry trends locally and internationally• Reporting on successes and areas needing improvements Show less

• Research and analyze the industry markets, demographics, trends, and other data to design an effective development strategies and plans.• Create and maintain new corporate identity, brand values, and brand personality.• Increased sales revenue by 89% to reach more than 1.1 million SAR on a monthly basis with a magnificent increase in sales orders by 8,000 sales orders (around 50%) monthly.• Launch new products and services. We achieved a 13.8% increase in sales revenue from just… Show more • Research and analyze the industry markets, demographics, trends, and other data to design an effective development strategies and plans.• Create and maintain new corporate identity, brand values, and brand personality.• Increased sales revenue by 89% to reach more than 1.1 million SAR on a monthly basis with a magnificent increase in sales orders by 8,000 sales orders (around 50%) monthly.• Launch new products and services. We achieved a 13.8% increase in sales revenue from just one of the new items that I introduced. • Track and analyze competitor’s products, prices, and marketing activities.• Create and implement team building exercises and events as well as staff training to maintain and increase employee satisfaction and loyalty.• Collaborate, manage and supervise social media marketing team to increase brand awareness, gain valuable market feedback and drive sales and leads. Successfully increased the followers by 5 times within 6 months. • Create focused branding, positioning, and marketing tools for the business products, and services. Created and implemented a marketing campaign to aid in the positioning of a menu item. This resulted the highest sales in 10 years with 205,000 SAR in just a 4-days. • Tracking sales/feedback and adjust marketing strategies as necessary. • Work within the budget to produce effective promotional materials and advertising opportunities. • Improve and manage stakeholders and third parties long-term relationships to achieve set goals.• Effectively create, manage, and implement creative marketing campaign – online and offline. One of our campaigns that I created for a specific product group has multiplied the sales revenue by a factor of 10. (Before: 1,600 units sold. After: 16,000 units sold)• Enhance customer relationships. I established a call center and CRM system to improve customer satisfaction and loyalty. The call center sales alone account for 29% of total revenue. Show less

• Effectively managed a team to achieve the trade marketing department goals.• Built a strong strategic relationship with the key trade accounts. • Increased brands’ visibility at the responsible channel by negotiating with key retail accounts.• Helped to build a strong brand image at the responsible retail channel.• Managed retail visual merchandising and increased shelf share • Reported market feedback about company marketing activities. • Supported 360 marketing… Show more • Effectively managed a team to achieve the trade marketing department goals.• Built a strong strategic relationship with the key trade accounts. • Increased brands’ visibility at the responsible channel by negotiating with key retail accounts.• Helped to build a strong brand image at the responsible retail channel.• Managed retail visual merchandising and increased shelf share • Reported market feedback about company marketing activities. • Supported 360 marketing campaigns • Planned, submitted and oversaw BTL activities and reported on their in-market performance. • Worked closely and co-operated with third parties and stakeholders to achieve the department goals.• Tracked and reported about competitors’ trade marketing activities• Conducted retail audit market research – Suggested a superior method of market research to more precisely determine shelf share. This method was adopted and I was responsible for collecting, analyzing and reporting on the data. • Trained retailers’ in-store staff to raise product knowledge and brand awareness.• Supported development/launch of new products• Supported sales/product and marketing teams to increase company sales and market share Show less

o Building a strong relationship with Retailerso Managing ELARABY product visibility in the responsible channels.o Increasing our shelf share in the responsible channels.o Building a strong image and make sure that we are in the right positioning at retailers minds.o Increasing retailer’s loyalty.o Increasing the product knowledge in the responsible channels.o Support annual commercial planning process with BTL activities o Recommend sales and marketing strategies… Show more o Building a strong relationship with Retailerso Managing ELARABY product visibility in the responsible channels.o Increasing our shelf share in the responsible channels.o Building a strong image and make sure that we are in the right positioning at retailers minds.o Increasing retailer’s loyalty.o Increasing the product knowledge in the responsible channels.o Support annual commercial planning process with BTL activities o Recommend sales and marketing strategies that improve the effectiveness of the sales approach at each stage of the sales funnel and improve close ratios. o Develop channel based communication plans to drive internal knowledge, outlining optimal brand strategy, product assortment and applicable electronics solutions. o Interface with sales and marketing teams to enhance communications at all levels. o Support new key product launches in the responsible channels. o Assist in the direction of the collection of market and competitors data. o Personally interact with customers to gather information on industry developments and to identify opportunities. Identify market trends. Utilize this data and analysis in the development of marketing strategies. o Monitoring market trendso Studying competitors' products and serviceso Exploring ways of improving existing products and services, and increasing profitabilityo Conducting market research to identify target market profile, their needs and requirements and to develop the proper strategies to reach them.o Communicating with target audiences and managing customer relationshipso Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizationso Managing the production and setup of BTL marketing activities including Display stands, leaflets, posters, flyers, etc. Show less

o At ELARABY Stores – and ELARABY Retailers (Carrefour – IT store – and many other places) o Demonstrate and provide information on promoted products/serviceso Create a positive image and lead consumers to use ito Use lectures, films, charts, and/or slide showso Distribute product samples, brochures, flyers etc. to source new sales opportunitieso Identify interest and understand customer needs and requirementso Set up booths or promotional stands and stock productso… Show more o At ELARABY Stores – and ELARABY Retailers (Carrefour – IT store – and many other places) o Demonstrate and provide information on promoted products/serviceso Create a positive image and lead consumers to use ito Use lectures, films, charts, and/or slide showso Distribute product samples, brochures, flyers etc. to source new sales opportunitieso Identify interest and understand customer needs and requirementso Set up booths or promotional stands and stock productso Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc) Show less

◘ Answer calls and respond to emails ◘ Handle customer inquiries telephonically ◘ Research required information using available resources◘ Manage and resolve customer complaints◘ Provide customers with product and service information◘ Enter new customer information into system◘ Update existing customer information ◘ Process orders, forms and applications◘ Identify and escalate priority issues◘ Follow up customer calls where necessary◘ Document all call… Show more ◘ Answer calls and respond to emails ◘ Handle customer inquiries telephonically ◘ Research required information using available resources◘ Manage and resolve customer complaints◘ Provide customers with product and service information◘ Enter new customer information into system◘ Update existing customer information ◘ Process orders, forms and applications◘ Identify and escalate priority issues◘ Follow up customer calls where necessary◘ Document all call information according to standard operating procedures◘ Produce call reports Show less