Dedicated and detail-oriented employee with 4 years of customerservice experience. Excel at prioritizing, completing multiple taskssimultaneously and following through to achieve goals. Highlyadaptable to addressing diverse customer needs. Dependable self-starter and forward-thinker.
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Customer Service RepresentativeFoundever Jul 2023 - Present -
Subject Matter ExpertConcentrix Jun 2018 - Apr 2021- Monitored call queues, call volumes and other performance metricsto detect and rectify weaknesses in response times and measures.- Helped customers set up new systems, applications and software.- Provided clear and concise step-by-step technical support to guideclients.- Asked customers targeted questions throughout troubleshooting todetermine smart solutions.- Managed complaints with calm, clear communication and problem-solving. -
Customer Service RepresentativeFis Apr 2017 - Jun 2018Makati, National Capital Region, Philippines
Mohamed Newt Bernardo Education Details
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Tourism Management
Frequently Asked Questions about Mohamed Newt Bernardo
What company does Mohamed Newt Bernardo work for?
Mohamed Newt Bernardo works for Foundever
What is Mohamed Newt Bernardo's role at the current company?
Mohamed Newt Bernardo's current role is Your future colleague.
What schools did Mohamed Newt Bernardo attend?
Mohamed Newt Bernardo attended Far Eastern University.
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