• Keep track of monthly, quarterly and yearly goals• Work with management to assess and improve processes and policies• Monitor and report on revenue and cash flow• Uphold and enforce company policies• Address employee complaints or performance issues as needed• Check in with employees regularly to determine satisfaction• Schedule shifts• Help management create the department’s budget• Meet regularly with upper management to stay informed on company issues

A willingness to go the extra mile to help our customers with their flights, hotels and other travel plans. Work on the front line to help our customers with everything from last minute travel plans to itinerary changes. Calm approach to customer service and the ability to offer friendly, and professional assistance over the phone as well as face-to-face. isten and respond to customers’ needs and concernsProvide information about products and servicesTake orders, determine… Show more A willingness to go the extra mile to help our customers with their flights, hotels and other travel plans. Work on the front line to help our customers with everything from last minute travel plans to itinerary changes. Calm approach to customer service and the ability to offer friendly, and professional assistance over the phone as well as face-to-face. isten and respond to customers’ needs and concernsProvide information about products and servicesTake orders, determine charges, and oversee billing or paymentsReview or make changes to customer accountsHandle returns or complaints Show less

Traffic & Ramp officer from May 2009 till now in Hurghada Airport-More than Five years experience in Aviation service field· Responsible for Aircraft Ground Handling ( Utilization of ground servicing Equipment – Refuling - Marshalling – Closing dorrs and push back )· Responsible for Tarmc saftey and security and so for the Aircraft· Assit any requier Maintenance · Preapare The load and trim sheet For ( Ty 154,204,214 - Boieng 737,757,767,747 – Airbus 319,320,321,330 – Crj… Show more Traffic & Ramp officer from May 2009 till now in Hurghada Airport-More than Five years experience in Aviation service field· Responsible for Aircraft Ground Handling ( Utilization of ground servicing Equipment – Refuling - Marshalling – Closing dorrs and push back )· Responsible for Tarmc saftey and security and so for the Aircraft· Assit any requier Maintenance · Preapare The load and trim sheet For ( Ty 154,204,214 - Boieng 737,757,767,747 – Airbus 319,320,321,330 – Crj 900 )· Have more than Four years and half experience in Handling Private flight in El gouna and HRG Airport· Have Refuling liacens From Condor Airline · Courses : Dangerous Goods Regulaitaions – Ramp Safty – LDCS for check in – Ground Handling – Load Control – Passenger Handling Regulatian Show less