Directed daily hotel operations, ensuring efficient departmental function and exceptional guest experiences.Formulated and executed strategic business plans to maximize revenue and profitability.Monitored financial performance through budgeting, forecasting, and expense management to meet financial targets.Led and mentored department heads, fostering a collaborative and high-performance team environment.Ensured compliance with health, safety, and legal… Show more Directed daily hotel operations, ensuring efficient departmental function and exceptional guest experiences.Formulated and executed strategic business plans to maximize revenue and profitability.Monitored financial performance through budgeting, forecasting, and expense management to meet financial targets.Led and mentored department heads, fostering a collaborative and high-performance team environment.Ensured compliance with health, safety, and legal regulations, maintaining rigorous cleanliness and safety standards.Cultivated strong guest relationships, addressing concerns to ensure satisfaction and encourage repeat business.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:Exceeded budget by 25% in Q4 2023 and Q1 2024, significantly boosting guest satisfaction ratings on major platforms, including Booking.com and Google Reviews.Enhanced hotel ratings on Booking, Google, and Trip.com, resulting in an improved overall evaluation.Successfully reorganized the hotel to comply with new regulations, earning a four-star rating after a four-month renovation process.Developed and presented a renovation plan, with 65% completed, and increased food and beverage revenue by 50% compared to previous levels. Show less

Spearheaded revenue management strategies across multiple properties, optimizing pricing and inventory to boost revenue growth.Performed market analysis and competitive benchmarking to guide business development and support strategic expansion.Partnered with sales and marketing teams to synchronize pricing strategies with promotional campaigns, enhancing profitability and market presence.Crafted and implemented long-term revenue strategies, leveraging data insights to… Show more Spearheaded revenue management strategies across multiple properties, optimizing pricing and inventory to boost revenue growth.Performed market analysis and competitive benchmarking to guide business development and support strategic expansion.Partnered with sales and marketing teams to synchronize pricing strategies with promotional campaigns, enhancing profitability and market presence.Crafted and implemented long-term revenue strategies, leveraging data insights to exceed regional financial objectives.Tracked key performance indicators (KPIs) and refined strategies to drive improvements in occupancy, ADR, and RevPAR.𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:Played a key role in budgeting and team assembly for the launch of 11 hotels across various locations in the Kingdom.Managed operations in the Hajj and Umrah sector.Directed revenue management, sales, and marketing for a portfolio of 1,800 rooms.Served as Regional Director for Business Development. Show less

Directed operations for Golden Tulip Dammam, Best Western Dammam, and Best Western Jizan.Crafted and implemented revenue management strategies across the cluster to drive revenue growth and profitability.Evaluated performance data and market trends to adjust pricing and inventory strategies.Streamlined operational processes across properties to ensure efficiency and uniform service standards.Established and tracked key performance indicators (KPIs) to monitor… Show more Directed operations for Golden Tulip Dammam, Best Western Dammam, and Best Western Jizan.Crafted and implemented revenue management strategies across the cluster to drive revenue growth and profitability.Evaluated performance data and market trends to adjust pricing and inventory strategies.Streamlined operational processes across properties to ensure efficiency and uniform service standards.Established and tracked key performance indicators (KPIs) to monitor revenue and operational success.Collaborated with sales and marketing teams to create and execute promotional campaigns and yield management plans.Managed budgeting and forecasting activities, aligning financial strategies with revenue objectives and operational targets. Show less

Oversaw and coordinated daily hotel operations to ensure smooth and efficient functioning.Supported the General Manager in developing and implementing strategic plans and operational policies.Managed staff scheduling, resolved operational issues, and maintained adherence to company standards.Performed regular inspections of hotel facilities and services to ensure high quality and guest satisfaction.Handled administrative tasks, including managing correspondence… Show more Oversaw and coordinated daily hotel operations to ensure smooth and efficient functioning.Supported the General Manager in developing and implementing strategic plans and operational policies.Managed staff scheduling, resolved operational issues, and maintained adherence to company standards.Performed regular inspections of hotel facilities and services to ensure high quality and guest satisfaction.Handled administrative tasks, including managing correspondence, coordinating meetings, and preparing reports. Show less

Oversaw daily front office operations to ensure smooth and efficient guest check-ins and check-outs.Managed front desk staff scheduling, training, and performance reviews to maintain exceptional service standards.Collaborated with other departments to address and resolve guest concerns, ensuring a seamless experience.Established and monitored front office policies and procedures to enhance operational effectiveness.Evaluated guest feedback and operational reports… Show more Oversaw daily front office operations to ensure smooth and efficient guest check-ins and check-outs.Managed front desk staff scheduling, training, and performance reviews to maintain exceptional service standards.Collaborated with other departments to address and resolve guest concerns, ensuring a seamless experience.Established and monitored front office policies and procedures to enhance operational effectiveness.Evaluated guest feedback and operational reports to pinpoint areas for improvement and implement service enhancements. Show less

Pre opening managment team, project not completed due to the revolutionary situations