Mohamed Risal Email & Phone Number

Maldives

Maldives

Hulhumale', Malé, Maldives

Key Responsibilities:• Ensuring the continuous operation of key network systems, including the Open Access Network (OAN), domain servers, operations networks, and IoT networks.• Overseeing the installation and maintenance of Fiber-to-the-Home (FTTH) infrastructure to provide high-speed connectivity across residential developments.• Ensuring proper connectivity and coordination with OAN partners, optimizing network efficiency and stability.• Monitoring network performance using advanced tools and protocols to detect and resolve outages, slow performance, and security vulnerabilities.• Conducting routine maintenance such as software updates, hardware replacements, and configuration backups to maintain system integrity.• Providing technical support for core network issues and escalating critical problems to ensure timely resolutions.• Implementing network security protocols, including firewalls, VPNs, and intrusion detection systems to safeguard against threats.• Analyzing network usage trends to forecast future demands, ensuring scalability and planning for bandwidth upgrades as community requirements evolve.Network Reliability and Security:• Maintaining redundancy mechanisms (e.g., failover routes, backup systems) to ensure high availability during outages or equipment failures.• Developing and testing disaster recovery plans to restore service efficiently in case of network disruptions.Additional Contributions:• Developed a Telegram bot to streamline operations for field staff and assist during emergencies.• Created a Python program to extract details from the SMX server, facilitating more efficient billing processes.• Designed a program to verify service configurations, that are performed by first-level support.Minor Contribution:• Smart Parking: Managed the DSS server for the community’s smart parking system.Awards and Recognition:• Token of Appreciation for outstanding contributions and dedication to network management and innovation.

Key responsibilities:• GPON project lead - planned and kick-started this ongoing project.• Making sure any issues are proactively isolated, identified, and fixed (using software such as Zabbix).• Implementing and ensuring that backup/recovery procedures are functional on a daily basis.• Troubleshooting and repairing technical problems or issues related to hardware and peripheral equipment.• Monitoring computer and network operations at the property• Active Directory & Group Policy Implementation• Developed staff entertainment server and server automation.• Training employees on using new systems or helping them tackle IT- related issues promptly• Creating and adhering to SOPs• Plan yearly upgrades and manage financial aspects of the IT Department (purchasing and budgeting)• Prioritizing projects based on device health and business requirements and budgets.Coordinating with third parties to ensure successful implementation of ongoing projects.

Maldives

Listed below is a brief of the job responsibilities I have undertaken:• Server management, security solutions, network hardware, and equipment Network upgrade and installation, PRTG network monitoring• Fiber & CCTV installation• Wireless backbone connectivity• Troubleshoot issues and outages, diagnosing network problems Investigating and resolving complex hardware problems on systems Ensuring security through access controls, backups, and firewalls • Upgrading systems with new releases and models• IT Policy documentation• Install and configure software and hardware• Negotiate and administer vendor, outsource, and consultant contracts and service agreements.

Bachelor Of Engineering - Be, Software Engineering (Hons), Second Upper (Hons)

Education record

Network Fundamentals LAN Switching Technologies Routing Technologies WAN Technologies Infrastructure Services Infrastructure Security.

Certificate In Cctv Installation, Computer Systems Networking And Telecommunications

Key Concepts Learnt: Copper/Fiber Cabling, CCTV Camera Installation, Cloud Config., DDNS Config., Backup & Access Permission, PABX.

Diploma In Computing, Computer Science

Education record