Identify opportunities that best utilize Alexbank’s infrastructure to meet merchants’ requirements and managing the accounts of existing merchants.New merchant acquisitions and developing merchant relationships.Attend to new/potential merchant inquiries, setting up of new merchants’ applications and acquiring of new merchants; communicate proactively with the merchant on business issues and opportunities.Prospecting new accounts and manages a portfolio of accounts primarily covering… Show more Identify opportunities that best utilize Alexbank’s infrastructure to meet merchants’ requirements and managing the accounts of existing merchants.New merchant acquisitions and developing merchant relationships.Attend to new/potential merchant inquiries, setting up of new merchants’ applications and acquiring of new merchants; communicate proactively with the merchant on business issues and opportunities.Prospecting new accounts and manages a portfolio of accounts primarily covering the spectrum of global companies in operating in Egypt and the region. Show less

o Manage Customer Service Representatives to ensure proper servicing of banking needs for branchcustomers.o Responsible for operational soundness and audit results of branch. Maintain overall responsibility and manage all operations activities within the branch.o Manage and own the customer experience within the branch ensuring service excellence and timely resolution of service and operational issues.

o Ensure proper servicing of banking needs for branch customers.o Responsible for operational soundness and audit results of branch. Maintain overall responsibility and manage all operations activities within the branch.o Manage and own the customer experience within the branch ensuring service excellence and timeless resolution of service and operational issues.