Develop and Implement an E2E governance framework across technical department to improve decision making and executionConduct an annual audit plan covering critical business and operational areas in alignment with top management to ensure compliance to policies and procedures and opportunities for continuous improvementManage operational level risks, in line with e&’s Enterprise Risk Management charter approved by the Risk CommitteeMonitor and evaluate emerging trends, technologies, and regulatory changes related to business continuity management, and make recommendations for enhancements to the Committee as necessaryAct as technical department interface with corporate internal audit team to manage the scope, observations and execution of agreed upon recommendations & action planDevelop strategy to digitalize the department operations and processes by boosting the adoption of modern digital technologies and methodologiesManage the digital transformation projects using agile methodology to develop POC and production ready solutions. Assign a PMO Manager, Scrum Master and manage any allocated resources to ensure that the squad team delivers timely to committed tasks

Review existing processes work flow and identify opportunities for digitalization across technology departmentProcess Re-engineering to remove wasted efforts, time and resources in coordination with the Quality team before proceeding with the different digitalization tracksTranslate the stakeholders’ business need to technology solutions; and hence to digital frameworkWork with IT as well as internal Technical teams and external vendors on executing the digital toolsDesign solutions, tools and workflows to digitalize network expansion cycle, network operation and customer experience

Define functional objectives and monthly targets setting for each technical section accordance to technical strategy and historical performanceGovernor, report and organize monthly performance management review meetings and manage resolution actions in case of target deviationConduct a quarterly review for target stretching opportunitiesPrepare for mid-year and end of year appraisals for all technical sectionsGovernor technical strategy execution to be communicated on the corporate level