Mohamed Samir, Associate Cipd Email & Phone Number

New Cairo City, Cairo Governorate, Eg

Cairo, Egypt

New Cairo, Cairo, Egypt

Learning & Development • Create and execute learning strategies and programs.• Evaluate individual and organizational development needs.• Implement various learning methods.• Help managers develop their team members• Establish Career Plan for all job positions in the business.•Work with L&D officers in identifying individual developmental plans and ensuring its implementation.• Develop & track L&D Budget and control Expenses.• Supervise Selection of Courses Providers for better Quality versus Price Analysis.• Assess the success of development plans and help employees make the most of learning opportunities.• Supervise & Approve Courses Feedback Evaluation Analysis.• Ensure Implementation of Bank's Policies & Procedures.• Initiate & Develop New Ideas related to Learning.• Develop & Implement New Projects, Criteria's, Procedures Related to Learning & Development.• Establish Self-Study e-learning training modules.•Sustain High Level Knowledge on New Technologies, Methods and Various Development in the L&D.•Develop Department Staff to keep them highly knowledgeable in the field by coaching, mentoring, delegation.•Involve L&D staff in new projects to stimulate creativity & initiative, external & internal exposure.Talent Management• Supervise Talent management process across the bank • Lead Competency mapping creation per each job function• Work closely with Line of Business for the continues development of talents & future leaders• Work with HRBPs in managing Talents pool & succession plans• Supervise development plan for talentsOrganization Development • Lead Delayering & Span of control project across bank wide . Managing job evaluation process •Work closely with transformation team in creating new working conditions policies.• Managing employee satisfaction survey.• Managing Wellness awareness program for staff.• Supervise Performance appraisal system. • Coordinate HR projects with Credit Agricole group

New Cairo, Cairo, Egypt

Along with Senior Training Officer Tasks mentioned below - Deputizing T&D Manager - Assist T&D Manager in Projects & Tasks

Cairo, Egypt

▪ Responsible for Retail & commercial Banking department ▪ Attend Training Needs Meetings with Senior Management & Line Managers ▪ Analyze Courses Providers for better Quality versus Price▪ Follow-Up individual Development Plan for each Employee▪ Develop Training Guide covering All Departments Needs through the Year▪ Assist in T&D Budget Preparation▪ Ensure that nominations Procedures are applied ▪ Administrate In-House / Local / Overseas Courses▪ Analyze Courses Feedback Evaluation and issue final reports on it▪ Develop Training Analysis and statistical Report▪ Issue Training Certificates for All In-House Courses▪ Update Employees Training Profiles▪ Ensure Implementation of Bank's Procedures▪ Control Expenses▪ Sustain High Level Knowledge on New Technologies, Methods and various Development in the Training & Development Field▪ Conduct training on soft skills as per the TNA conducted each year▪ Conduct training on technical skills as per area of expertise

Cairo, Egypt

▪ Develop and conduct ongoing training programs focusing on soft skills▪ Assist in the training needs analysis program▪ Assist in measuring the impact of training on performance▪ Conduct skills needs assessment for the Retail team to identify competency gaps and training priorities.▪ Develop, plan, coordinate and deliver courses in accordance with identified needs.▪ Design and deliver course material using a variety of media and in classroom/non-classroom environments.▪ Facilitate, co-ordinate and deliver L&D in-house training as required.▪ Assist with/take ownership of developing new training programs as per business need.▪ Ensure new recruits receive Barclays on boarding induction as well proper functional induction before fully assuming the responsibilities of their roles.

Cairo, Egypt

▪ Drive and deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling the bank’s Retail products and services.▪ Accountable for cross selling for the existing customer base.▪ Accountable for sales for the walking client.▪ Deliver world class customer service practices and ensure adherence to Barclays Service standards▪ Ensure compliance with operations risk e.g. Health & Safety standards and security of premise

Cairo

▪ Responsible for achieving assigned Branch retail budget.▪ Receiving & handling all clients' instructions / inquiries.▪ Promote / Cross-sell all CAE retail products.▪ Acquire new potential clients.

Cairo

∙ Manage Sales team selling Business Loans for companies Owners∙ Achieving Sales target ∙ Handling customers complains

Cairo

∙ Responsible for training new hired sales persons on “ Credit policies, Selling Skills, Objection Handling, System Training “∙ Refreshment training for Existing Stuff ∙ Training For Citibank Customer Service “Citiphone” ∙ Creating and updating Training Materials: “Policy Manuals, Exams….”

Cairo

∙ Cross Selling Personal Loans for Customer ∙ Selling Personal Loans for Walk-in Customers.∙ Handling customers complaints ∙ Documents fulfillment

Associate’S Degree, Learning & Development

Bachelor'S Degree, Political Science, Good

Activities and Societies: Model United Nations

Secondary Certificate, Science