Mohamed Shaheed Email & Phone Number

India

Led efforts to restore service in a timely manner forcritical business functions, application and infrastructureservices as part of a 15-member remote team,comprised of professionals from several differentcountries and time zones.

Bengaluru Area, India

Fleet Management Engineer at HP● An accomplished Management Professional with 8+ years of experience in IT industrywith extensive focus on as Business Analyst● Skillful in business analytics, service metrics, project governance and delivery● Proficient in Business Analytics, Change Management, Stake Holder Engagement● Effectively coordination with management, financial, and IT teams to support businessprogram execution● Good understanding of customer requirements, resource allocation and workassignment for timely deliveries● Produces reports and analyses data to develop trends of business data● Collaborates with regional and global business unit planning teams to maintain andenhance current business processes.● Reviews performance metrics on a regular basis, identifying opportunities forimprovement● Communicates requirements and guidelines to the regional and global business units● Monthly MIS and Reporting.● Effectively interacted with developers, managers, system analyst and with variousteams to execute the project● Exceptional in conducting compliance check, root cause analysis of the defects byanalysing data quality issues● Skillful in risk analysis, escalation management and defect management including defecttracking & reporting● Maintained motivational management style with a proven record of building retaininghigh performance teams● Excellent analytical, multitasking, negotiation, organizational, problem solving andcommunication skills● Outstanding ability to understand and work on complex assignments with strongdetermination