- Leading , managing the infrastructure initiatives , projects and programs of Abu Dhabi Islamic Bank in Egypt. Responsible for establishing the program , Sub-projects and operations that comply with the organization's strategic objectives and business drivers. Lead the Projects managers working under the program to deliver successful projects with the required Quality , on time and within Budget.

Manage a senior executive post to provide vision, leadership, planning and management for the Projects Management Office (PMO) and the total Quality Management (TQM) of the company at large.RESPONSIBILITIES- Ensure all projects adhere to the company’s base lined Quality Governance process guidelines. - Appropriate alignment of projects to business needs. - Develop and maintain Executive Dashboard. - Establish and implement metrics that measure project performance. - Determine the project health by measuring the variance in scope, schedule, cost and quality from the respective.

Manage a senior executive post to provide vision, leadership, planning and management for all aspects of service delivery within the Infrastructure Business Unit of the company. This involves overseeing all consultancy engagements and projects from technical delivery as well as project management fronts ensuring adoption of OMS quality standards, profitability and customer satisfaction.RESPONSIBILITIES- Head of Infrastructure department, leading teams of 70+ team members including technical consultants , Architects , presales , Resources allocation managers ,Team Leads , Technical Managers , service delivery managers & project managers with more than six different nationalities and across multiple regions in the Middle East - Responsible of ensuring the successful delivery of the consultancy engagements in MS, HP, ITIL, Symantec and Citrix business lines across the Middle East and Africa regions - Responsible for managing the training delivery team in delivering HP and Symantec official courses in Egypt and MEA regions.- Responsible for managing the service delivery managers on the status of the delivery projects including schedule & cost control , Issues and risk management , Revenue and Invoicing targets.- Responsible for the different functions KPIs within the delivery organizations, ensuring that they are all meeting the business strategic objectives.- Managing the Support Levels Agreements (SLA) with the client, Ensuring the Support team knowledge and professional skills are up to the standard levels.

RESPONSIBILITIES- Manage team members input in projects delivery, presales and sales activities, allocating adequate resources and ensuring professional excellence in quality, methodology and process- Contribute to the technical division operational planning, including fostering innovation, adopting best practices for project management and service delivery- Manage utilization and billability of the allocated delivery team - Oversee allocation of team members on different engagements- Contribute to human resources management practices as in technical interviewing, performance appraisals for technical team and preparation of development plans for the team- Provide project-related coaching to team members specifically in client communication and engagement, reporting and presentation- Lead assessing needs and development plans related to technical readiness of the assigned team

JOB BRIEF- Acting as the Infrastructure Consultant and Subject Matter Expert (SME) for all projects in the E-Gov program from Microsoft Egypt side.- The trusted advisor for the Egyptian government team for all support and operational health.RESPONSIBILITIES- Designing and Deployment of the Core infrastructure services in the Head quarter of the E-Gov program. - Managing all MS partners in the Infrastructure deployment projects, Ensuring their compliance and adherence to the program standards. - Managing the Infrastructure resources from MS partners in the designing, implementation and support for all Gov. Gateway Service connectors.- Reviewing the deployment of the EGOV portal changes from the local Partners.

RESPONSIBILITIES- Contribute to diagnosis and assessment activities required for solution design and implementation- Manage technology build, test and deployment activities, providing guidance to junior technical team- Provide technical leadership in relatively small engagements- Participate in scoping, detailed planning and client orientation and design sessions- Ensure client engagement and buy-in at different stages of project implementation- Provide guidance to less senior team members as needed during projects’ implementation

Manage the IT Systems for Al Ahram Web Portal including Systems Builds , Support and management.