Mohamed Umar Email and Phone Number

CRM Responsibility: -• Analysis marketing and sales performance through CRM application(Oracle cloud application)• Review and registered the Each RFQ and then proceed the CRM reference, (if mission details in RFQ, cross check with our BNC and Venture business website)• Register the each released quotation manually & follow up non-quoted projects• Register each SO request, once entered into the EBS system, verify the SO value and enter EBS SO number,• Follow up with the salesman every 14 days to update JOH project & cross check the JOH project data based on the salesman's updates• Follow-up the update work on projects (consultant) with marketing, and vendor list approvals• Every month Follow-up with marketing to update tender & hold projects status• Follow up with marketing, sales man & manager to update details on time wins and losses• Based on sales and marketing confirmation, I update major information and admin history, whenever necessary• Occasionally analysis the JOH, TENDER & Customers details through pivot table and share to sales team,• Using Microsoft Excel formulas which is vlookup, Pivot analysis to filter marketing and sales performance and checking data quality of the whole system• Check with sales for non-quoted other products and update revenue line

• Execute the company sales activities, plans and procedures.• Attend daily to customers and follow-up to close leads.• Prepares proposals based on customer's requirements and standard technical specification.• Negotiate sales contracts, finalize sales agreements and ensures timely payment of receivables (collections)• Monitor and reports on market trends, potential projects and competitor activity.• Responsible to achieve the set sales target.• Exploit tactics to enhance sales and increase revenue.• Assess client's needs and resources and recommend the appropriate goods, system or services• Maintain an up-to-date account profile of all customers/prospects• Provide input into product design where goods or services must be tailored to suit client's needs.• Represent and negotiating on behalf of the company with key customers.• Study, prepare and administrate sales offers and contracts• Follow-up with clients after sale to resolve problems and to provide ongoing support• Submit data and management report on time

Responsible for highlighting features, gathering information, inspecting automobiles, comparing and contrasting competitive models and demonstrates vehicle operations.Building rapport, qualifying buyers by understanding, interests and requirements of buyer, matching interests and requirements to various models.Developing and maintaining relationships with new as well as existing customers, responding to inquires, suggesting trade-ins, greeting drop-ins, recommending sales campaigns and promotions.Negotiating price; asking sales; completing sales or purchase contracts; closing sales by overcoming objections; explaining provisions and financing; delivering automobiles.Demonstrating automobiles by explaining capabilities, characteristics and features; explaining services and warranties; taking drives.Completing reports and providing sales management information.Assisted the senior salesman in gathering information on the web, maintaining daily records, preparing reports, etc.Accompanied customers in their test drives and answered promptly and smartly to their queries.Achieved the highest customer satisfaction by maintaining a quick pace while serving them.