Mohamed Wakeb Email and Phone Number
Mohamed Wakeb work email
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Mohamed Wakeb personal email
As the Director of Operations at Fairmont Hotels & Resorts, I am in charge of ensuring the highest level of customer experience, quality, and profitability for our hotel operations. I have over 25 years of commercial and operational experience in the hospitality industry, with expertise in strategic planning, business development, revenue management, budgeting, and hotel strategies. I have a passion for helping and collaborating with colleagues and leaders to succeed in their tasks, and I am an active listener with the intention to solve not to challenge. I have also been recognized with multiple global sales achievement awards for my outstanding performance and results. Additionally, I have a diploma in marketing from Cornell University, and I am fluent in English, Arabic, and French. I have also successfully led and participated in eight pre-opening projects for four resorts and four city hotels, and I have a speciality in handling high-profile government and VIP events with official and diplomatic protocols.
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Director Of OperationsFairmont Hotels & Resorts Mar 2023 - PresentDubai, Dubai, Ae* in-charge of the entire hotel operations including 8 outles and a convention center.* Reviewing and enhancing the current SOP per department to ensure the highest level of customer experience.* Making sure our LQA, RPS, Quality and employees engagement surveys targets are met. * Ensuring that we achieve our budgeted GOP and NOP. * Assisting the team in maintaining the quality of our assets.* Working closely with the leadership team on their strategic plan for business sustainability.
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Director Of Sales & MarketingFairmont Hotels & Resorts Sep 2019 - Jan 2024Dubai, Dubai, Ae- EXCOM Reporting Line to General Manager_ In charge of the Sales Department for the entire Business Mix.- In charge of the Marketing Department: Communications, Digital Marketing and Direct Marketing.- In charge of the Conference & Banqueting Sales Team - Ensuring the Hotel Commercial Plan revenue targets are met.- Positioning the Hotel accordingly in the market place.
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Director Of Protocol And Government AffairsFairmont Hotels & Resorts Jun 2016 - Aug 2019Dubai, Dubai, Ae-Extended Ex-COM member. Reporting line to General Manager. -Overlooking High profile Government delegations, groups and events. -Responsible for the Government business/Budget for the hotel.-Coordinating with all Operational departments all aspects of arrival, stay and departure to ensure memorable experience. -Ensuring Official and Diplomatic protocols are followed.
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Group Director Of Government, Gcc & Diplomatic Sales Frhi- Uae - (Pre-Opening)Fairmont Hotels & Resorts Jan 2010 - Jun 2016Dubai, Dubai, AeMember of the Pre-opening team of Fairmont Bab Al Bahr, Fairmont Dubai, Fairmont Ajman and Fairmont The Palm Dubai. First Cluster Role for FRHI in MEA Region, Looking after Government & Protocol Sales for All Fairmont Hotels in UAE. In-charge of Government segment budget for all Fairmont properties in UAE. Developing Strategies and action plans. Training sales team, operation and finance on the efficient way of handling the business coming from this special segment. Developing LSOP. Strategic planing, pricing and positioning.
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Director Of Sales And Marketing - Pre-OpeningW Abu Dhabi - Yas Island Jan 2009 - Dec 2009Abu Dhabi, Abu Dhabi, AeHeading and managing the inauguration VVIP ceremony with 48 heads of states invited for the first F1 race at the Marina circuit Abu Dhabi. Establishing the Org chart of the department, Drafting the entire SOP for all sections, hiring the team, seting up the entire department from Revenue, Sales (All Segments), Conference and events, PR and Marketing. Involved in the entire branding of the hotel from hotel Logo to branding all the outlets, collatorals, website... Envolved in the hotel budget and the overall strategy. -
Director Of Business Development - Pre-OpeningThe H Dubai Jan 2007 - Dec 2008Dubai, Dubai, AeIn charge of all revenue generated departments from Sales, Revenue and Conference and events. Setting up the department, hiring the entire team, Developed the SOP for the entire department, training the teams, involved in the overall hotel budget, strategies and action plans. -
Director Of Business DevelopmentFairmont Hotels & Resorts Nov 2003 - Dec 2006Dubai, Dubai, AeSupport all revenue streams of the hotel and Revenue Generating Departments. Budget Planning. Market analysis and trends. Assist in overall strategy and action plans per market segment and all promotional, tactical and media support.
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Associate Director Of Sales - Pre-Opening TeamFairmont Hotels & Resorts Nov 2001 - Nov 2003Dubai, Dubai, AeInvolved in the hiring process of the sales team, training, budgetting, setting the strategies and action plans per market segments, pricing and tactical promotions, responsible for the revenue targets and goals of the entire sales team. Managing the team and assisting them when needed.
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Senior Sales Manager - Pre-Opening TeamJumeirah Group / Jumeirah Hotels & Resorts Jan 1999 - Oct 2001Dubai, United Arab Emirates, AeSales specialist in Corporate, GCC Market, Government and Protocol.
Mohamed Wakeb Skills
Mohamed Wakeb Education Details
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Cornell UniversityMarketing -
Quantic School Of Business And TechnologyAnd Related Support Services
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San Francisco State University, Lam Family College Of BusinessFrench - International Business
Frequently Asked Questions about Mohamed Wakeb
What company does Mohamed Wakeb work for?
Mohamed Wakeb works for Fairmont Hotels & Resorts
What is Mohamed Wakeb's role at the current company?
Mohamed Wakeb's current role is Executive MBA | Strategic Planning Expert.
What is Mohamed Wakeb's email address?
Mohamed Wakeb's email address is mo****@****ont.com
What schools did Mohamed Wakeb attend?
Mohamed Wakeb attended Cornell University, Quantic School Of Business And Technology, San Francisco State University, Lam Family College Of Business.
What skills is Mohamed Wakeb known for?
Mohamed Wakeb has skills like Pre Opening, Revenue Analysis, Resorts, Hospitality Industry, Hotels, Pre Opening Experience, Hotel Management, Yield Management, Budgets, Training, Hospitality Management, Rooms Division.
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