Mohamed Abu Baker Email & Phone Number

Israel

- Manage onsite IT systems and operations, including planning, organization, and evaluation.- Track and resolve local and remote IT support issues efficiently via ticketing system.- Develop and implement systems, policies, and procedures to optimize IT functionality.- Ensure regular maintenance and updates of systems, communication infrastructure, and telecommunication systems.- Handle purchasing processes of computing and IT needs and manage suppliers.- Deliver IT reports to LinkedIn headquarters in the format as discussed and agreed by the LinkedIn.

Tel Aviv, Israel

-Managed and maintained Windows Server infrastructure, including Active Directory, DNS, DHCP, GPO, WSUS, AV, and Mobile (MDM, EMM, Knox Licenses).- Implemented and managed Fortigate Firewall, Nutanix technology, and Cisco Routing & Switching.- Support and troubleshooting for hardware and software issues for company end users.- Responsible for security training for employees and signed and renewed contracts with suppliers.- Purchased equipment for the IT department and managed IT asset inventory.- Led a project to move to a new office with a budget of over $1 million.- Worked with an outsourcing provider to ensure that the project was completed on time and within budget.- Generated quarterly security reports and conducted phishing tests to ensure that the company's IT infrastructure was secure.

Tel Aviv, Israel

- Provided technical support to company employees and partners, with over 2000 users.- Managed and maintained Active Directory (AD), Exchange Server, printer servers, and WSUS.- Managed updates from the server and defined GPOs for the company's needs.- Monitored the network for performance and security issues.- Resolved hardware and software issues in a timely and efficient manner.- Worked with other IT team members to ensure the smooth operation of the IT infrastructure.

Israel

Technical representative in the service and sales department, Support for private and business customers, Operation and handling of home / cellular Internet malfunctions, Operation and support of routers and mobile devices.

Devops

Developing Experience with Python scripting, backend programming in Flask, communicating with AWS using boto3, Working in Linux.

Quality Assurance

2015 QA, The Israeli Center for Quality Assurance Technologies IITC-QA, Tel-Aviv Software requirement specification (SRS), STR, STD, STP.

Mcsa & Ccna Network Manager And Information Security

Network Manager and Information Security. Microsoft servers 2008/2012/2016, Virtual systems (Hyper-V and VMware), Exchange Server, Linux.

Machines Engineering

Electrical and Electronics Foundations, Technical Physics, Engineering Graphics, Designing and managing garages, Risk Management.