Mohamed Adel

Mohamed Adel Email and Phone Number

Field Operations Manager | Expert in Network Operations and Vendor Management | Passionate About Digital Transformation @ Zain KSA
riyadh, ar riyāḑ, saudi arabia
Mohamed Adel's Location
Riyadh, Saudi Arabia, Saudi Arabia
Mohamed Adel's Contact Details

Mohamed Adel personal email

n/a
About Mohamed Adel

As the MS DC & FLM National Manager at Zain KSA, my dedication to refining data center operations and FLM processes is pivotal for our operational efficiency. I am at the forefront of strategic vendor relations and meticulous RFP technical oversight, ensuring they meet our rigorous field operation standards.My expertise in optimizing network performance is grounded in my previous role as Field Operations Manager, overseeing field operations across diverse regions. This leadership journey is supported by an HCIA-5G certification, reinforcing our team's commitment to spearheading innovation and operational excellence in the dynamic ICT landscape.Let’s connect to discuss operations excellence and innovative solutions.

Mohamed Adel's Current Company Details
Zain KSA

Zain Ksa

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Field Operations Manager | Expert in Network Operations and Vendor Management | Passionate About Digital Transformation
riyadh, ar riyāḑ, saudi arabia
Employees:
1952
Mohamed Adel Work Experience Details
  • Zain Ksa
    Ms Dc & Flm National Manager
    Zain Ksa Jul 2024 - Present
    Riyadh, Saudi Arabia
    I have significant experience in driving large-scale project implementation in the telecom sector. My role involves overseeing multiple domains, including Wireless, Microwave, DWDM, Wi-Fi, FTTH, EM, and vendor management. In this capacity, I've managed complex projects, such as the recent managed service field maintenance project, which required addressing KPIs and performance challenges. This project demonstrates my ability to handle large-scale deployments and navigate challenges to meet project objectives.I've also worked on improving customer satisfaction in service delivery, focusing on clearing snags and ensuring optimal network performance. My involvement in presenting solutions, like the recent LATIS audit snag clearance to the COO, shows my commitment to identifying and resolving issues that impact customer satisfaction and service quality.In leading high-performing and diverse technical teams, I've managed cross-functional groups involved in various domains. My leadership style includes coordinating between different departments (RO, FLM, BO) and handling complex handover and acceptance processes, ensuring seamless operations and effective communication among team members. This demonstrates my ability to bring together diverse teams to achieve common goals, optimize performance, and drive success in service delivery.
  • Zain Ksa
    Field Operations Manager
    Zain Ksa Aug 2022 - Present
    Saudi Arabia
    As a Field Operations Manager at Zain KSA, I've led projects across multiple domains like Wireless, Microwave, DWDM, Wi-Fi, FTTH, EM, and vendor management. My experience includes managing high-impact projects, including a recent managed service field maintenance project with challenges related to KPIs and performance.
  • I Engineering Group
    O&M Manager
    I Engineering Group Apr 2021 - Jul 2022
    Liberia
    While my role involves significant technical and operational leadership, I have hold a C-level interface with CTO, CFO roles in my previous experience with iengineering. My focus has been on field operations, network management, deployment, procurement, and handling technical projects, including working on solutions for improving performance and managing stakeholder challenges.
  • Zain Ksa
    Field Operations Manager
    Zain Ksa Nov 2016 - Dec 2020
    Dammam, Eastern, Saudi Arabia
    Field Operations & Vendor Manager – Northern & Eastern Regions.
  • Huawei Northern Africa Region
    Managed Services Manager
    Huawei Northern Africa Region Dec 2015 - Oct 2016
    Egypt
    • MS Operations & Maintenance Manager for Huawei MS Project in Morocco.• MS Operations Director for Huawei MS Project in South Sudan.• Due Diligence Contract Manager for Huawei MS Project in Guinea Bissau.• Created End-to-end Framework processes and SOP to enhance vendor, field authorized service providers & contractors CM and PM processes.
  • Vodafone
    Field Maintenance Senior Supervisor
    Vodafone Jul 2015 - Nov 2015
    Port Said, Bur Sa'Id, Egypt
    • Network Operations Management of 500+ 2G, 3G, IBS Sites including Telecom, Transmission, and Electromechanical domains.
  • Vodafone
    Field Maintenance Supervisor
    Vodafone Jul 2010 - Jul 2015
    Port Said, Bur Sa'Id, Egypt
  • Vodafone
    Field Maintenance Senior Engineer
    Vodafone Jul 2008 - Jul 2010
    Port Said, Bur Sa'Id, Egypt
  • Vodafone
    Network Field Maintenance Engineer
    Vodafone Mar 2005 - Jul 2008
    Port Said, Bur Sa'Id, Egypt
  • Schlumberger
    Maintenance Engineer
    Schlumberger Jul 2004 - Mar 2005
    Matruh, Egypt
    • Maintenance of Acquisition, Control & Electronic Systems and IT Systems.• Technical SPOC for CTSI of Coiled Tube System, DCU for Cementing pumps.
  • Freelancer
    Technical Instructor
    Freelancer Sep 2003 - Jul 2004
    Port Said, Bur Sa'Id, Egypt
    Proficiently Deliver Telecom Courses to undergraduates in Port Said & Suez Canal Universities including Antenna Theory, Microwave Propagation, Satellite, Mobile, Digital Communications, Digital Signal Processing, and Electronic Circuits.

Mohamed Adel Skills

Telecommunications Engineering Presentation Skills Conflict Management Complex Problem Solving Itil Technical Training Root Cause Analysis Arabic Microsoft Powerpoint Commissioning Troubleshooting Incident Management Telecommunications English Vendor Management Team Management Team Leadership Quality Assurance Strategic Planning Gsm Emotional Intelligence Microsoft Office Microsoft Word Operations Management Budget Management Managed Services Mobile Communications Microsoft Excel Bmc Remedy Critical Thinking Microsoft Outlook Time Management Maintenance Management Technical Support Project Planning Microsoft Project Decision Making Business Process Improvement Lte Analytical Skills Project Management Inventory Management Service Delivery Problem Management

Mohamed Adel Education Details

Frequently Asked Questions about Mohamed Adel

What company does Mohamed Adel work for?

Mohamed Adel works for Zain Ksa

What is Mohamed Adel's role at the current company?

Mohamed Adel's current role is Field Operations Manager | Expert in Network Operations and Vendor Management | Passionate About Digital Transformation.

What is Mohamed Adel's email address?

Mohamed Adel's email address is mo****@****ain.com

What schools did Mohamed Adel attend?

Mohamed Adel attended Port Said University, Udacity, Port Fouad Secondary School.

What skills is Mohamed Adel known for?

Mohamed Adel has skills like Telecommunications Engineering, Presentation Skills, Conflict Management, Complex Problem Solving, Itil, Technical Training, Root Cause Analysis, Arabic, Microsoft Powerpoint, Commissioning, Troubleshooting, Incident Management.

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