• Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.• Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.• Collaborated with cross-functional departments to create, manage, and maintain Oracle and Win Team reporting.• Maintaining ISO standards for HR Department.• Keeping updated with labor laws in Qatar & attending seminars by government.• Liaised between multiple business divisions to improve communications.• Created and implemented forward-thinking initiatives to improve employee engagement.• Structured compensation and benefits according to market conditions and budget demands.• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.• Devised hiring and recruitment policies for 300-employee company.

• Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.• Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.• Handled all issue resolution tasks and delivered technical assistance in use of Win Team ERP software system.• Oversaw all HR needs for 300 employee operation across 30 locations.• Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.

• GODIVA Belgian Chocolates –16 Handles frozen yogurt - Café Blue International Restaurant- Gold Gourmet (Gourmet Shop) – Arabesque (Arabic Sweets) -Divan (Turkish pastry)• Setting Policies & procedures for all F&B outlets regarding Purchasing, Receiving, waste, Taste & Variance percentage.• Preparing monthly Variance & COGS reports.• Setting Up Inventory systems NCR Aloha for Pre-openings,Tracking Items ,Recipes ,Menu Items & POS.• Following up on all transaction and check that it is following the policies and procedures.• Efficient user on NCR Hospitality ( Aloha , ISP BOH & FOH)• Setting All recipes with chefs and assessing the yield percent for all major items in the shops.• Doing Physical Inventory with staff & giving them trainings on Cost Controlling and when applying new tasks and procedures.• Analyzing sales on daily, weekly and monthly basis.• Doing spot checks for checking safety issues & Inventory issues, Provide support if needed.• Review on purchases and follow up on invoices and checking units.• Doing Analysis reports of the monthly purchasing, Suppliers and the total change in item cost to brand management and advice on corrective action.• Providing the cost for all inventory items on systems and suggest the selling price and the sales mix.• Implementing new items and updating existing on POS.

•Monitoring Sales and report it daily, weekly and monthly. • Analyzing the sales reports for the regional team & local operations team. • Doing spot checks for checking safety issues & Inventory issues, Provide support when needed. • Costing of new item and recipes provided by the regional team. • Suggest selling prices for the operations to maintain the right COGS percent

•Entering numerical data and solving its aspects related to the company accounts•Balancing the profit and loss accounts and other sheets to determine its differences •Internal auditing assistant.

Owning and managing a food hub at the British University beside my studies at the university it was a chance to apply what I studied theoretically into reality. The small restaurant was serving fresh and healthy food.• Manage all Shop day-to-day operations.• Maintain good levels of customer service & hygiene.• Deal with suppliers by doing weekly orders and supervise their quality of products, Also search for the best deals.• Manage Human Resource team by recruiting & training.• Comply with all health and safety regulations regarding the workers and working environment.• Trying to reach the targeted sales and boost it to the maximum in the surrounding market

Securities brokerage firm•Managing customer’s accounts buy and sell shares depending on the analysis or the customers orders.•Helped in the technical analysis department.

Retail department