Al Mazrouei Mohamed Email & Phone Number

Optimize all internal procedures of department regularly to increase operational efficiency.Analyse accurate requirements to minimize event expenditure. Collaborate with senior manager to develop event packages for retail customers. Supervise events delivery team and relevant departments, prepare and manage event schedules, and ensure overall operations comply with contract terms. Cooperate with multiple departments, including fleet management and sporting to run internal procedures smoothly.Key Contributions:Led in Map Customer Journey Initiative KPIPlanning the customer journey & Manging Customer service team in Formula 1 Etihad Airways ABU DHABI Grand Prix & FIA World Rallycross racing

Represented company at events and directed on spot teams to execute operations effectively.Cooperated with company caterer to deliver services according to client requirements. Maintained official record of events for future convenience. Composed legal documents to achieve permission from government also conducted meetings with GSEC/TCA and vendors. Carried out overall operations in compliance with Standard Operating procedures and ADMM HSE Policy. Examined Formula 1 venue layout and functional areas to execute project within time and budget. Spearheaded Oasis daily and resolved Oasis issues as well as responded appropriately to improve events after assessment of event progress.Key Contributions:Led the project of Crown Prince Court hospitality and cooperated with CPC suppliers for successful delivery of Sheikh’s lounge hospitality during Formula 1 Etihad Airways ABU DHABI Grand Prix.Delivery of Heritage Village events as per contract and liaised with internal departments to obtain approvals form relevant agencies.Led in preparation and delivering opining ceremony for Formula 1 Etihad Airways ABU DHABI Grand Prix.

Managed events in line with client requirements and functioned as daily point of call for clients.Prepared and delivered plans for community as well as health and fitness events in collaboration with YAS specialist. Executed events according to client requirements within set budget as well as time limits. Responded promptly to resolve issues during events and reported risks to Community YAS Specialist. Liaised with procurement department to ensure timely availability of goods and reduce expenditures. Conducted meetings with clients and shared productive ideas to meet and exceed event requirements. Served as project lead o identified Community YAS initiatives.Key Contributions:Project lead on identified Community YAS

Support the implementation of the Emiratisation strategy in accordance with the organisations’ overall goals and objectives.Provide support to the business to source, attract, select and facilitate retention of UAE Nationals with a view to integrate them into the organization ‘s mainstream smoothly.Key Contributions:Represent the organization in Career Fairs.

Represented the company effectively at multifaceted locations, including police station, airport, hotels, embassies, municipalities, and ministries.Entertained client queries regarding departmental functions and Cooperated with personnel for overseas operations. Maintained confidential documents and delivered to certified authorities when required. Assisted HR departments by collecting updates about labour and immigration rules. Assessed employee qualifications and composed legal documents in line with the requirements of legal authorities. Oversaw complete process of visas and labour contracts for employees and dependents, as well as ensured official record is up-to-date in immigration department. Supported employees and company on requirements, including driving license, car registration, accommodation, security checks, and other legal documents.Key Contributions:Collected updates on labour and immigration laws regularly for HR department.Achieved and updated trade license for all branches of the company in UAE.

Master Of Business Administration - Mba, Small Business Administration/Management

Bachelor Of Business Administration - Bba

High School