1-Sales Support and Administration: -•Assist the sales team with order processing, sales documentation, and customer inquiries.•Prepare and maintain sales contracts, proposals, and reports.•Update and manage customer databases and sales records.•Schedule meetings, manage calendars, and handle travel arrangements for the sales team.•Monitor and manage inventory levels to ensure product availability.•Generate and analyze sales reports to identify trends and areas for improvement.2-Client Management and Business Development: -•Build and maintain strong relationships with key clients, ensuring their needs are met and expectations exceeded.•Develop and implement strategic sales plans to achieve company objectives.•Identify and pursue new business opportunities, expanding the client base.•Negotiate contracts, pricing, and terms of service with clients.•Meet and exceed sales targets and KPIs.•Conduct market research to identify trends, competitor activities, and potential areas for growth.•Work closely with other departments (e.g., marketing, product development) to ensure client satisfaction and successful project delivery.•Provide exceptional customer service, addressing any issues or concerns promptly.

1- Administrative Support: Provide administrative assistance to various departments and teams within the organization. This includes managing phone calls, emails, and correspondence, as well as handling incoming and outgoing documents.2- Office Organization: Maintain a well-organized and tidy office space. This may involve arranging office supplies, managing inventory, and coordinating office layout and design.3- Scheduling and Calendar Management: Coordinate meetings, appointments, and events. schedules of executives and team members, ensuring obligations and deadlines are met.4- Communication: Act as a point of contact for internal and external communications. This includes answering inquiries, routing calls, and relaying messages accurately.5- Record Keeping: Maintain accurate records and databases. This may involve managing employee records, financial documents, and other important files.6- Vendor Management: Liaise with vendors and suppliers for office supplies, equipment, and services. Compare quotes and negotiate contracts to ensure cost-effective solutions.7- Travel Arrangements: Coordinate plans for employees who traveling for business purposes.8- Facilities Management: Ensure the office environment is safe and functional. Coordinate maintenance, repairs, and upgrades as needed.9- Human Resources Support: Assist HR in various administrative tasks, such as onboarding new employees, managing time and attendance records, and facilitating employee training.

- Take customer calls and provide accurate, satisfactory answers to their queries and concerns- De-escalate situations involving dissatisfied customers, offering patient assistance and support.- Call clients and customers to inform them about the company’s new products, services and policies

- Greet guests and provide them with superb customer service.- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.- Answer all client questions and incoming calls.- Redirect phone calls to the appropriate department and take down messages.- Accept all letters and packages, and distribute them to their appropriate departments, Monitor, organize and forward Emails.- Track and order office equipment and supplies.