Analysis, prospecting and deployment of the Information System (ERP/CRM) for the accounting firm on a multi-site model.Customization of operations modules (Customer DataBase management, Sales, Finance & Payment platforms, Help Desk, Internal Communication, Invoicing, Etc.)

USAID-funded Jobs, Opportunities & Business Success (Tunisia JOBS) $70 million projectDesign, implement and oversee the execution of strategic activities to assist SMEs enabling ICT, generating new sales, employment and private investment in Tunisia.Implement a $10 million grant program for Tunisian SMEs#Dynamics365 #ArcGIS #CRM #Grant #Competitiveness #EconomicGrowth

Capacity building measure for three representative offices of the Tunisian Export Promotion Agency (CEPEX) in Subsaharan Africa (Ivory Coast, Cameroun, DR Congo), through one-on-one coaching and Information systems training (custom CRM based on FileMakerPro)Project ordered by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) as part of the Promotion of employment-intensive export activities in new markets in Africa (PEMA project) in Tunisia

The Libya Economic Stabilization Program is a USAID-funded pilot activity designed to promote viable employment opportunities for Libyan job-seekers, through enhancing the competitiveness of large networks of viable SME’s, enhancing company sales and creating sustainable additional jobs. In addition, the program will focus on significantly enhancing job search processes and job matching/placement mechanisms, in a manner which improves the capacity of youthful job-seekers to find viable employment and income-generation opportunities.

The Business Reform and Competitiveness Program (BRCP) is a multi-year USAID-financed technical/training support program designed to promote robust job creation and export increase through strategic cost-shared partnerships with a network of partner SME’s across high potential sectors of the Tunisian economy. BRCP is also focused on development of a cutting edge job search and job matching system in Tunisia, working with key public and private sector partner institutions; as well as identifying and promoting critical enabling environment reforms which will sustainably enhance SME competitiveness. So far in its first 3 years of implementation the program has generated approximately 18,500 permanent sustainable jobs.The Business Reform and Competitiveness Project (BRCP) seek to permanently transform the competitiveness and employment generation capacity of key ICT and ICT-enabled Value Chains (VC’s) in Tunisia. This is achieved by creating dynamic and sustainable VC linkages which drive transformational investment and related informational inflows across the links of high potential VC’s.The main tasks & duties are:o Prospect and work with newly identified ICT and ICT-enabled companies to determine their detailed technical assistance and staff training needs;o Develop game-plans to describe how the project will provide assistance and the obligations of the assisted companies in return;o Manage the support to the identified ICT and ICT-enabled companies, aligning STTA and training providers to company requirements;o Identify STTA consultants and training providers with appropriate skills for company requirements;o Support the other component of the project with their duties.

Short Term Technical Assistance as a Product Manager for Apexiia, US based IT start-up focused on Human Capital Management information systems (HRIS-HRMS): Support product development life cycle management; Team and sprint time follow up and monitoring; Market and competition information research; Basic marketing tools development (sales presentation, website).http://mohamedelfkih.wix.com/apexiia

USAID’s Tunisia ICT Competitiveness Project implemented by Sibley International LLC. (IDG LLC.) aims to promote the development of the ICT entrepreneurship/SME sector using a three pronged approach to expand employment, develop and link international market opportunities and to create company competitive advantages, while improving ICT workforce skills and reducing legal/regulatory constraints.As a Technical Sales & Marketing Consultant , I: Prospect and qualify Tunisian ICT companies eligible for the program; Assess sales, marketing, and business development capacity of small & medium technology companies; Develop & implement client-centered technical sales & marketing business consulting interventions for client companies; Develop & conduct technical sales & marketing training for client companies; Assist US-based consultants in the performance of their assignments including data collection, meetings and training package development. Perform follow-up records and analysis as required; Assist Training Component in the assessment of ICT-related skills gaps Build consensus among stakeholders to participate in training programs (employers, financial sponsors, training institutions) Assure proper logistical arrangements are made for all related trainingsTechnical Sales & Marketing Consultant au profit de l'USAID pour le projet de " USAID’s Tunisia ICT Competitiveness Project " implémenté par Sibley International :  Prospecter et qualifier les entreprises des TIC éligibles au programme d'aide; Évaluer les capacités des entités Commerciale, Marketing et Développement d'Affaires des petites et moyennes entreprises technologiques; Élaborer et mettre en œuvre les interventions de consulting au niveau du Marketing et des techniques de ventes des entreprises clientes; Élaborer et réaliser des formations en Marketing et techniques de ventes pour les entreprises clientes; Aider les consultants basés aux États-Unis dans l'exercice de leurs missions

Acting Marketing Manager for new airline company "Syphax Airlines": Administrating Management Information Systems; Website administration and content feed; Write the Brief for agencies regarding 360° launch campaign; Advise executive management for agency selection within planned budget; Campaign follow up and coordination; Evaluate and produce company needs of ATL and BTL communication tools and media for launching period; Plan, prepare and launch promotional and tactical campaigns;Marketing Manager au sein de Syphax Airlines : Administration de l'Intranet du groupe ; Gestion et mise a jour du site web corporate et generation de contenu et de visite ; Préparation du Brief agences et assistance de la Direction Générale dans le choix de l'agence partenaire selon les budgets alloués ;  Conduite de la campagne de lancement et coordination avec les divers intervenants ;  Définition de la stratégie et du positionnement produit; Evaluation et préparation des supports de communication ATL et BTL nécessaires à la compagnie pour le démarrage des activités ; Planifier, préparer, lancer et suivre les campagnes promotionnelles et tactiques;

Marketing & Communication Manager within Telnet Holding, responsible for: Corporate Intranet Administration; Website management and content feed; Establishing and implementing the communication plan for the group; Participation in the operation of IPO of the group; The Internal communication and recruitment for group subsidiaries; Organization and participation in various TELNET Holding internal and external events; Web watch and monitoring, articles and press releases editing; Collaboration with international partners and overseas subsidiaries of the group; Pre-Sales & Marketing Positions for audio and video conferencing and IP telephony equipments.Chef de Service Marketing au sein du groupe TELNET Holding, responsable de : Administration de l'Intranet du groupe ; Gestion et mise a jour du site web corporate et generation de contenu et de visite ; Etablissement et mise en œuvre du plan de Communication du groupe ; Participation à l’opération d’introduction en Bourse du groupe ;  La Communication interne et de recrutement pour les sociétés du groupe ; Organisation et participation de TELNET Holding aux divers événements internes et externes ; Veille web, rédaction d’articles et de communiqués de presse ; Collaboration au niveau international avec les filiales et partenaires internationaux du groupe ; Fonctions commerciales (Pre-Sales) dans la commercialisation d’équipements d’audio et vidéo conférence et de téléphonie IP.

Preparing & executing the annual communication plan for Telnet (Embedded software development company)