Mohamed Fekry Email & Phone Number

Cairo, Cairo Governorate, Eg

Egypt

Egypt

Store Manager and opening team leader From May 2017 Till October 2019 *Melissa* Gulf Mall (Doha).• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.• Dealing with customer queries and complaints.• Ensure high levels of customer’s satisfaction through excellent service.• Complete store administration and ensure compliance with policies and procedures.• Maintain outstanding store condition and visual merchandising standards.• Monitoring the stock levels and all the transfers.• Report the fast moving, slow moving and customer needs.• Propose innovative ideas to increase market share.• Prepare schedules, setting goals and monitoring staff grooming.Store ManagerFrom Jan 2014 Till May 2017 *Point Zero* Lagoona Mall (Doha).Assistant Store ManagerFrom March 2012 Till Jan 2014 *Point Zero* Lagoona Mall (Doha).• Coach and support other team members. • Train new employees for the sales floor or other departments.• Maintain and monitor store inventory.• Ensure that the store is clean, safe and presentable for customers.• Greet and assist customers as necessary when other sales associates are busy. • Maintain product levels appropriately.• Process sales when necessary.• Generate and review daily sales report.• Follow and execute any duties assigned by the store manager.Assistant supervisor From Aug 2011 Till March 2012 *51 East* Lagoona Mall (Doha).

Qatar

Qatar

Nasr City 1, Cairo Governorate, Egypt

Store Manager: and opening team leader • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.• Dealing with customer queries and complaints.• Ensure high levels of customer’s satisfaction through excellent service.• Complete store administration and ensure compliance with policies and procedures.• Maintain outstanding store condition and visual merchandising standards.• Monitoring the stock levels and all the transfers.• Report the fast moving, slow moving and customer needs.• Propose innovative ideas to increase market share.• Prepare schedules, setting goals and monitoring staff grooming.

Nasr City 1, Cairo Governorate, Egypt

Deira, Dubai, United Arab Emirates

CashierFrom 2007 Till Aug 2008 *Springfield* Deira City Center (Dubai, UAE).• Greets customers including answering phones and directing customer inquiries to appropriate party.• Insure a professional customer service. • Receives and processes all payments according to standard procedures.• Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits.• Informs customers about services available and assesses customer needs.• Coordinate with sales staff for product inquiries and price checks.• Train and sometimes supervise new cashiers.• Performs daily, weekly and monthly sales reports.

United Arab Emirates

Bachelor'S Degree, Accounting And Business/Management, Good

Bachelor'S Degree, Business/Commerce, General, Good