Mohamed Hasan Email & Phone Number

Northern Governorate, Bahrain

Bahrain

Bahrain

Working in the reconciliation department for medical claims, I've been actively improving the processes to increase efficiency and implement a structured workflow. since I was hired I have:** Developed an automated view to compare reconciliation data and historical data.** Created a streamlined process and trained staff to analyze submitted claims.** Re-structured the tracking system to provide more relevant insights.

Bahrain

Bahrain

Capital Area, Bahrain

Running daily operations while creating new systems and structures to allow for efficient and cost-effective scale-up.Achievement:* Scaled operations to accommodate the influx of COVID-19 demand on our service (13X normal demand)* Created procedures, processes and trained employees on a new CRM system

Jeblat Hibshi, Bahrain

Laid the groundwork for all systems, baseline policies, and procedures to implement effective customer service delivery and management; overseeing financial planning, reporting, and performance and ensuring that the strategy and systems in place meet business goals. Lead a team of five in effectively managing the day-to-day business challenges of a startup. Key Outcome: Launched the first single online destination for buying, and selling in BahrainKey Achievements:→ Research, choose, build, and manage the system of the E-commerce platform.→ Implement a full CRM Solution integrated with accounting systems and social media delivery. → Research and contract with logistics partner to ensure excellent service. → Outsourced creation of an inexpensive, but powerful browser app to make tracking and updating inventory a one-step process without requiring additional human resources. Daily Oversight & Coordination: → Participate in formulating and administering company policies, directing and coordinating all divisional department activities to meet business and profitability growth objectives.→ Conduct analysis of activities, costs, operations, and forecast data to determine progress toward stated goals and objectives.→ Develops and implements strategic business planning, including sales, financial performance, and new product development.→ Reviews and supports engineering and sales to monitor design concepts for new or existing products or improvement to provide cost reduction, safety, customer requirements, and market growth.→ Reviews and approves preparation of accounting analysis for budgetary planning and implementation, efficiency, financial reporting, fiscal planning and submittal for capital expenditures.

Musalla, Bahrain

Hired to manage the maintenance department, I moved into multiple roles with significantly increased responsibility across departments, including the warehouse and company-wide ERP planning. This work served the purpose of preparing our departments for serving Bahrain nationwide and entailed in-depth operations planning, requirements gathering, and research. Key Outcome: Significantly boosted efficiencies by implementing interdepartmental standards and procedures; introducing barcode scanning; and, carrying out ERP planning, documentation, and change management practices to ensure the success of the new ERP. → Implemented ERP solution and training to improve customer service, resiliency planning, communication, systems planning and enhanced efficiencies for all stakeholders. → Successfully oversaw inventory, procurement, customer service, maintenance, and delivery issues, and ensured effective delivery of post-sale appliance servicing and maintenance. → New warehouse systems and procedures reduced annual inventory from 2 days to 4 hours. ERP Upgrade:→ Responsible for creating a workflow for the Maintenance Department, Customer Service, Logistics, and Store so that the ERP provider could develop the system.→ Worked with the department heads and staff to understand their needs, suggest solutions that, and implement them both for the ERP and to improve the company workflow.

Tashan

→ Led overhaul and redesign to of four warehouse layouts, policies and systems from scratch without interruption to daily operations.→ Introduced barcode scanning for products and teams as well as packages to expedite the inbound and outbound procedures.→ Created a workflow from receiving a customer's item to delivering back to the customer.→ Handled petty cash for the department.

Northern Area, Bahrain

Created a small cafeteria that sold sandwiches and fresh juice, My duties were:•Creating a business image•Building the cafeteria from scratch, from masonry work to artistic design by coordinating with different suppliers•Creating the sandwiches & dishes•Managing and training the staffWas a really hard lesson that taught me the complexity of owning a business, I really loved seeing people enjoy my food, but I was struggling juggling this business & and my normal 9 to 5 job.

Sanad, Bahrain

Initially hired for the process of vehicles inspection, I rapidly took on tasks which ultimately led to the creation of a vehicle maintenance department. In this role, I oversaw and led systems strategy, while also carrying out my role as supervising manager, and office administrator. Also, I tracked employee paperwork and records for over 200 vehicles of various sizes. Key Outcome: Annually saved 4000+ idle-time hours for our vehicles by reducing repair time from 2 weeks to 1 to 2 days per vehicle.→ Generated financial reports for management review. Handled cash, and distribute it to purchasers for daily operations. → Created and implemented workflows to streamline the process of checking the vehicles, scheduling maintenance, inspection, and annual registration.→ Coordinated and oversaw problems facing drivers, supervisors, and managers; including replacement and salvage; and yearly inspection for traffic police.

Bahrain

Visit offices & homes of customers to repair PCs & laptops, selling computer hardware & software, and general networking needs.Was the first time I started building a relationship with my customers, and it lasted long after I moved to other occupations.although it was a job that I did because of my love for technology, and a side job while I was studying in the university, but it was really fulfilling, and it boosted my confidence in my skills and talents.I had to stop it when my father was diagnosed with cancer, I traveled with him for treatment.