- Assisting upper management in daily operations of the mall.-Anticipate the needs of guests and ensured all inquiries, requests, and issues were rapidly resolved.-Researching and analyzing merchandising trends and customer needs.-Support the day -to-day execution of security operations of opening and closing and register checks.

• Coordinating stock control operations with warehouse staff, as well as the sales and finance departments. • Analysing supply chain data to ensure the uninterrupted availability of stock. • Forecasting supply and demand to prevent overstocking and running out-of-stock (OOS). • Performing regular inventory audits and keeping stock purchasing within budget. • Maintaining and updating daily shipment records, as well as purchases and pricing reports.

• Justifying the opened complains to make sure what is the right and the wrong for the Company polices • Make outbound calls to discuss with the customers the issues.• Maintaining the company’s process and educating the customers about the wrong information to achieve the customers’ satisfaction.

• Manage and update HR databases with different information such as new hires and terminations. • Support in recruitment process. • Provide administrative support.• Maintaining records of personnel-related data in both paper and the database and ensure all employment requirements are met.

• Identify research needs, execute research studies and projects, and analyze research in order to identify opportunities. • Establish and maintain brand budgets. • Increasing product sales and market share.

• Oversee different departments working together to achieve high performance. • Managing internal and external stakeholder relations. • Coordinate social media marketing processes.

• Present, promote and sell products/services using solid arguments to existing and prospective customers. • Establish, develop and maintain positive business and customer relationships. • Expedite the resolution of customer problems and complaints to maximize satisfaction.

• Identify the client’s requirements and expectations for each event. • Establishing and maintaining relationships with vendors and venues. • Planning for potential scenarios that could impact the integrity of the event.

• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. • Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. • Monitoring the restaurant’s cash flow and settling outstanding bills.

• Managing restaurant staff's work schedules. • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. • Resolving customer complaints in a professional manner.

• asking orders from customers • Answering questions about menu items, food sensitivities and food substitutions • Giving customers suggestions for food and drinks and telling them about any special menu items

• Managing restaurant staff's work schedules. • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. • Resolving customer complaints in a professional manner.