Mohamed Khalid Patel Email & Phone Number

Piscataway, New Jersey, United States

Objectives of this role:Manage Consultants on Projects:Effectively build, develop, and manage a team of consultants who are responsible for completing client deliverables. Help ensure project success by getting to authentically know your consultants (what motivates them to perform at remote client location?). Proactively anticipate potential red flags that may indicate downturn in consultant on-site performance and have a strategy to address those issues before any downturn occurs.Build Relationships and Retain Consultants:Build and manage relationships with consultants, by maintaining frequent and direct contact via telephone, email, video conferencing, and in person all with the aim of retaining the consultant with our organization.Career-Pathing and Ensuring Consultant Satisfaction and Performance:Provide career path planning and coaching to ensure consultant job satisfaction and professional growth within our organization.Profile Snapshot:• Responsible for heading and providing functional leadership to the Business Managers, Consultants• Created Business Process Flow documents to present existing and new process flows and analyze the impacts on various systems due to process changes.• Well-appreciated business knowledge and application knowledge; prepared test cases.• Highly motivated, organized, and results-oriented with excellent interpersonal, communication, and presentation skills with the capability of adapting to new and fast-changing technologies.• Led the off-shore training to provide timely, high-quality responses to stakeholder requests for project delivery.• Adept at Operations Management, Client Management, Influencing, Training, and achieving efficiency in various operations-driven metrics.

Mumbai, Maharashtra, India

Objectives of this role:• Deliver exceptional service to shoppers that results in repeat visits and long-term brand loyalty.• Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions.• Inform patrons about product features and benefits, offering opinions and recommendations when appropriate.• Maintain a tidy shopping environment and welcoming atmosphere.• Represent the company with professionalism and enthusiasm.• Treat all customers with respect and courtesy.• Greet customers as they enter the store.• Answer customer questions and assist with requests.• Execute purchases and returns at the cash register while checking for accuracy.• Restock and organize merchandise on the sales floor.• Resolve customer complaints and issues in a timely and professional manner. • Generating leads through our online website and converting them into sales. • Cold-calling the customers to generate revenue for the Store.

Mumbai, Maharashtra, India

Objectives of this role:• Ensure high levels of customer satisfaction through excellent sales service.• Assess customers needs and provide assistance and information on product features.• Welcome customers to the store and answer their queries.• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.• “Go the extra mile” to drive sales.• Maintain in-stock and presentable condition assigned areas.• Actively seek out customers in store.• Remain knowledgeable on products offered and discuss available options.• Process POS (point of sale) purchases.• Cross sell products.• Handle returns of merchandise.• Team up with co-workers to ensure proper customer service.• Build productive trust relationships with customers.• Comply with inventory control procedures.• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design).

Mumbai, Maharashtra, India

Started my career in the retail industry with Philips India as a SALES ASSOCIATE in the Electronics dept. The Jobs roles and responsibilities are mentioned below.Objectives of this role:• Ensure high levels of customer satisfaction through excellent sales service.• Assess customers needs and provide assistance and information on product features.• Welcome customers to the store and answer their queries.• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.• “Go the extra mile” to drive sales.• Maintain in-stock and presentable condition assigned areas.• Actively seek out customers in store.• Remain knowledgeable on products offered and discuss available options.• Process POS (point of sale) purchases.• Cross sell products.• Handle returns of merchandise.• Team up with co-workers to ensure proper customer service.• Build productive trust relationships with customers.• Comply with inventory control procedures.• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design).