Co-Founder And Chief Customer Officer
Bethlehem, Pennsylvania, Us
PeriscopeIQ, Inc. is an industry leading Customer and Employee Engagement Solutions company serving enterprises with national and global brands. The company provides fully-managed turnkey solutions using rigorous scientific methodologies for new business, growth, churn reduction, profitability and competitive advantage. Utilizing an advanced multi-channel strategy, PeriscopeIQ gathers VOC feedback at every customer touch point and translates the data obtained from surveys (email, web, mobile, IVR, kiosk), social media, and call center interactions into an integrated 360-degree view of the customer landscape to build customer centric-cultures. PeriscopeIQ then applies the advanced analytics and reporting features of its proprietary platform to generate actionable business insights that drive revenue and profit growth. PIQ has an impressive list of customers, including Kohl’s, Fossil, TransUnion, Halliburton, Boston Scientific, Seagate Technology, Unilever, and The World Bank, among others.