I am directly responsible for successful implementation and execution of key performance indicators in order to maintain a productive and cost-effective agency while maintaining an environment that meets all regulatory rules and guidelines. This includes responsibility for achieving sales, market share, and productivity targets and financial objectives, implementing agency market strategies and plans, and directly supervising and developing local management. 1. Build Organizational Capability o Identifying and implementing ways to develop the capability of the organization, in terms of both people and processes. o Significantly contributes to long-term organizational capability by hiring, developing, and retaining a quality workforce.o Creates quality systems, structures, and processes, which support the strategy of the Company, improve customer service, and increase productivity. o Understands regulatory issues. 2. Obtain Strong Business Results o Identifying critical business measures and aggressively monitors performance against them. o Sales Activity and Resultso Retention/New Associate deliveryo Trainingo Establishes personal development goalso Makes decisions and sets priorities based on consideration of benefits vs. costs/required resourceso Consistently achieves strong revenue and monitor the expenses results for the Company and its customerso Monitors and analyzes local marketing plan to support Company strategyo Seeks information to achieve resultso Keeps up with sources internal to Prudential, with key customers, and with team members at all levelso Maintains an awareness of trends, opportunities or problems in other areas, or with staff members3. Capitalize on Market OpportunitiesAbility to identify and capitalize market opportunities to meet business objectives and develops local sales and marketing strategy4. Demonstrate Strategic Leadership 5. Create a Winning Environment

o Work to develop a strategic plan, and to analyze and present company strategy initiatives to senior management.o Lead the development and implementation of a detailed portfolio analysis, including scenarios surrounding marketed, while considering the potential impact of implementing various lifecycle, growth and investment strategies.o Work with various internal and external groups to drive the development of specific plans for new opportunities. o Proactively research, evaluate and recommend potential growth strategies that build on the firm's current business through expansion into new geographies, markets, therapeutic areas and related businesses. o Perform thorough analysis to develop the expertise necessary to identify and describe opportunities, evaluate viable entry and investment approaches, create business plans and present recommendations to senior managemento Maintain working knowledge of changes in pharmacy practice, including laws and drugs, and apply this knowledge in the performance of daily pharmacy activities.

Lead and manage projects including the development of project specific safety reporting procedures and workflows and provide guidance to the team on the proceduresVerify that Serious adverse events (SAE) reporting is accurate and in accordance with the protocol, GCP guidelines and with applicable regulatory requirementsPreparing CCDS, CCSI, SPC & PIL for medicinal product under governmental procedures. Participated in different training team.Developing Pharmacovigilance system. Ensure reported data are accurate, complete, and verifiable from source documents Develop project specific safety database customization and data entry guidelinesParticipation in signal generation activitiesTriage of incoming reports for completeness, legibility and validityInitial data entry of case reports into safety database / tracking systemAssessment of case reports for seriousness, causality and expectednessRequesting follow-up i.e. written, telephoneAdverse event (AE) and drug codingWriting case narratives, causality assessmentEnsuring relevant case reconciliationProvision of line listings and tabulations for safety reports i.e. periodic safety reports, ad hoc safety reports… etc.Quality control of case reports, line listings and tabulationsEnsuring the maintenance of local drug safety reporting requirementsRegulatory authority reporting (electronic and hard copy)Literature reviewsEnsuring timely and appropriate responses to ad hoc requests / queriesProvision of drug safety and project specific training and mentoring. Lead intra/inter departmental training initiativesQuality Assurance activities such as being the project lead / coordinator for audits and the development of templates, checklists and guidelinesEnsure project specific working files, case report files and project central files are created and maintainedWork with Medical Directors, as needed, with medical monitoring activities.

o Manually dispense and verify prescriptions.o Perform quality review on all orders set to Quality Assurance.o Complete knowledge of pharmacy order process flow.o Maintain working knowledge of changes in pharmacy practice, including laws and drugs, and apply this knowledge in the performance of daily activities.o Promote professional environment/behavior in the pharmacy.o Assist Pharmacy Technicians in task completion.o Oversee product preparation prior to dispensing product.o Process special patient request.o Ensure proper adherence to all laws and regulations.o Receive and validate all drug product inventories.o All other duties as assigned.

o Build good relationships with key customers and managing key accounts, with the aim of growing the business, and being a key support link between the company and the customer(s). o Selling and customer service skills to meet or exceed sales targets and to develop relationships with existing and new clients. o Liaise with various levels – from junior buyers’ right up to Decision makers. o Growing revenue with the customer by identifying, qualifying and pursuing new opportunities with urgency and thoroughness. o Negotiate, estimate, quote, bid, submit tenders, propose and close jobs at qualified margins. o Establish efficient and effective customer communication. o Become familiar with the company’s range of products, services and evangelize them o Involved in the development and implementation of marketing and sales strategies o Build information on the competition, competitive products and strategic threats. o Diligent in the administration of customer enquiries and follow the necessary internal processes to manage them and to respond promptly and professionally. o Knowledge management will be a critical aspect of the KAM position and company standards will need to be followed when handling customer data and information. o Update the CRM systems on regular intervals as defined in the departmental policy. o From time to time may need to develop or provide input on promotional material and press releases.o Attend and participate in sales and project planning meetings of the responsible customer(s).

o Meet all quarterly sales objectives for MUP products.o Develop and maintain excellent consultative selling skills.o Sell the benefits and attributes of MUP products to all key customers: physicians, nurses, pharmacists, and others as assigned.o Demonstrate advanced and articulate product knowledge and competitive productso Establish positive and productive relationships among customer networks within territoryo Prioritize efforts and resources based on an understanding of products, territories, and the marketplace for effective coverage of key customers and networks.o Analyzes sales performance and adjusts business plan and approach accordingly.o Implement and provide input to marketing and sales strategies.o Maintain up-to-date call records for physicians, hospitals, pharmacies and other field contacts, and submit reports and paperwork accurately and on time.o Develop and maintain a positive business climate for the Company.o Represent a positive and professional image of MUP externally and internally.o Consult with management on unusual problems or situations.o Participate in sales meetings, medical meetings, conventions and training programs as required.o Appropriately maintain and manage samples, literature, etc.o Maintain compliance with all company and regulatory policies.o Other tasks as assigned by management.

o Writing documents & document control (SOPs, certificates & working instructions).o Working in documents needed for importing & exporting raw materials & finished products. o Implementation of cGMP, GSP & GLP.o Participated in different auditing programs.o Participated in auditing under license companies & factories e.g. ARMA, MEG…etc. o Purchasing laboratory instruments & designing lab requirements.o Training on use milkoscan, spectrophotometer and different lab devices.o Calibration & Validation of measuring instruments.o Evaluation of cleaning & disinfection in production area.o Participated in several internal committees e.g. purchasing committee, inventory committee…etc. o Responsible for ensuring that all products/batches are released in compliance with Group Standards, Technical Terms of Supply, Registered details and Regulatory GMP requirementso Planning in conjunction with Production Schedulers. This includes being accountable for managing and ensuring that all tasks are completed on time meeting all compliance requirements.o Responsible for the preparation & authorisation of Technical Terms of Supply and Periodic Product Reviewso Review, approve, trend and report on environmental, calibration and particulate monitoring results within the Production facilityo Ensuring that all batch implicating issues are highlighted and resolved without delay to batch release and/or impact to compliance/regulatory requirements.o Responsible for ensuring that all compliance activities within the stream are executed according to the QMS/EDA/Specific market requirements.o Responsible to assess and coordinate the resolution of quality related complaints.