Who is Mohamed O.? Overview
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Quick answer
Mohamed O. is listed as Product Genius at AGMC, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Mohamed O..
Mohamed O. previously worked as Medical Service Advisor at Bupa Global and Complaints Incharge (Internally at Facility Center of Dubai Parks) at Abu Dhabi Health Services Company- Seha - شركة أبوظبي للخدمات الصحية - صحة. Mohamed O. holds Bachelor'S Degree, International Business from Skyline University College.
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Email format at AGMC
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AGMC
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Profile bio
About Mohamed O.
Born and Raised in UAE, worked in largest Healthcare in UAE region during the Covid-19 project and as well at top retail during my studies at university as (Education and Work-Life balance).Currently at top healthcare insurance as service advisor and help members understand the coverage and assist accordingly in claims, coverage, approvals, and network.Focusing more on Operations, logistics, compliance and service.
Listed skills include Customer Experience, Administrative Assistance, Presentation Skills, Anger Management, and 39 others.
Current workplace
Mohamed O.'s current company
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6 roles
Mohamed O. work experience
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Medical Service Advisor
- Responsibilities:
- Handle enquiries through email/phone and provided ordinary service to customers in professional manner.
- Maintain relationship with our customers through courtesy calls to maximize the level of satisfaction.
- Provide, collect and manage customer data in full compliance and support to facilitate team members.
- Daily operations, resolve complex member enquiries and handle complaints escalated from team members.- Ensure Claims process are correctly submitted with invoice, proof of payment.Achievements:
- Surpassed productivity and service targets in managing inbound communications (calls, emails,webchats).
May 2023 - Jul 2024
Complaints Incharge (Internally At Facility Center Of Dubai Parks)
Nov 2021 - Feb 2023
Support Team Lead (Internally At Dubai Parks Facility Center)
Jun 2021 - Oct 2021
Patient Experience Officer
- Greet patients and Register covid vaccination record.- Provide follow ups to the patients- Record patients' medical history and personal information.- Copy, file, and maintain paper and electronic documents.
Nov 2020 - Jun 2021
Sales Associate
- Assistant of Culture deprartment section of Multimedia,Music, Movies, Books and Gaming section.- Delivered an exceptional level of service to each customer by listening to concerns and answering questions. - Transfer the order stocks to different branches which is highly sold specifically in the branch.- Researched and updated all required materials.
Dec 2018 - Nov 2020
2 education records
Mohamed O. education
Bachelor'S Degree, International Business
High School Diploma
Al Ma'Arifa International Private School
FAQ
Frequently asked questions about Mohamed O.
Quick answers generated from the profile data available on this page.
What company does Mohamed O. work for?
Mohamed O. works for AGMC.
What is Mohamed O.'s role at AGMC?
Mohamed O. is listed as Product Genius at AGMC.
Where is Mohamed O. based?
Mohamed O. is based in Dubai, United Arab Emirates, United Arab Emirates while working with AGMC.
What companies has Mohamed O. worked for?
Mohamed O. has worked for Agmc, Bupa Global, Abu Dhabi Health Services Company- Seha - شركة أبوظبي للخدمات الصحية - صحة, and Virgin Megastore Mena.
How can I contact Mohamed O.?
You can use AeroLeads to view verified contact signals for Mohamed O. at AGMC, including work email, phone, and LinkedIn data when available.
What schools did Mohamed O. attend?
Mohamed O. holds Bachelor'S Degree, International Business from Skyline University College.
What skills is Mohamed O. known for?
Mohamed O. is listed with skills including Customer Experience, Administrative Assistance, Presentation Skills, Anger Management, Arabic, Direct Patient Care, Sales, and Calming.
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